Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Doss

Evansville,IN

Summary

Exceptional office manager with proven ability to enhance operational efficiency and develop effective office policies. Skilled in leadership and problem-solving, contributing to improved workflow and staff communication.

Strong communication skills with excellent customer service qualities.

Working for such a long period of time at St. Mary's, St. Vincent and then Ascension Medical Group; my faith became stronger along with the ability to be a servant leader.

I loved volunteering for CASA as well as Back Pack for kids at Cedar Hall for them to have food for the weekend.

Overview

18
18
years of professional experience

Work History

Office Manager

Ace Home Improvements
Evansville, IN
01.2024 - Current
  • Oversee daily office operations, ensuring efficient workflow and communication among staff. This is a small office within a large construction company, there are currently 5 office staff.
  • Managed scheduling and appointments for our owner, estimators and our plumbers.
  • Implemented inventory tracking system, reducing supply shortages and improving resource allocation.
  • Developed office policies and procedures, enhancing compliance and operational efficiency.

Practice Administrator

Ascension Medical Group
Evansville, IN
11.2013 - 07.2023

Managed two Primary Care offices with 4 providers at each location and approximately 30 staff.

Established financial year budget and goals for both locations, reporting to DPO of Primary Care to align with organizational objectives.

Reviewed provider quality metrics to drive improvements in patient care and practice performance.

Facilitated onboarding of new physicians joining the medical group and assisted with their required training courses.

Approved all payroll, vacation time off, expense reports and purchase orders. Helped associates with FMLA, benefit issues and worked very close with the Ministry Service Center.

Office Coordinator

St. Mary's West Side Connection
Evansville, IN
01.2008 - 11.2013

Coordinator for a Primary Care Practice with three physicians, two nurse practitioners and 12 staff members.

Entered all charges, payment, created claims and ensured accurate financial processing within the practice.

Generated all Fiscal Year purchase orders for vendors and collaborated with our payables team for timely payments.

Worked closely with the Float pool manager to provide staffing when necessary.

** I was selected as a Practice Administrator from a group of peers** and that is why I left this position.

Education

High School Diploma -

Central High School
Evansville, IN
06-1982

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration

Timeline

Office Manager

Ace Home Improvements
01.2024 - Current

Practice Administrator

Ascension Medical Group
11.2013 - 07.2023

Office Coordinator

St. Mary's West Side Connection
01.2008 - 11.2013

High School Diploma -

Central High School