Teresa Fortini
Savoy,MA
Summary
Hardworking, enthusiastic and committed to becoming a dependable and valuable team member. Organized and highly efficient in project management with a strong attention to detail. A fast learner with a great work ethic and the ability to work independently or with others.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Berkshire Health Systems Urgent Care
12.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Certified Clinical Medical Assistant
Berkshire Internists of BMC
06.2003 - 12.2023
- Kept office supplies in sufficient stock for the entire office of around 30 employees by monitoring levels and submitting replenishment orders before depleted.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
Education
Certificate of Technical Studies - Medical Asst
McCann Technical Vocational School
North Adams, MAHigh School Diploma -
McCann Technical Vocational School
North Adams, MASkills
- Medical records management
- Time management
- Attention to detail
- Multitasking and organization
- Inventory and supply management
Certification
American Red Cross basic life support/CPR
Timeline
Certified Medical Assistant
Berkshire Health Systems Urgent Care
12.2023 - Current
Certified Clinical Medical Assistant
Berkshire Internists of BMC
06.2003 - 12.2023
Certificate of Technical Studies - Medical Asst
McCann Technical Vocational School
High School Diploma -
McCann Technical Vocational School
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