Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Freeman

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Dollar General
Carrollton, GA
02.2018 - 08.2018
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Manager in Charge

Zami Toys And Sunglasses
Douglasville, GA
04.2013 - 02.2018
  • Created a positive work environment by fostering open communication and encouraging employee development opportunities.
  • Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
  • Evaluated hiring, firing, and promotions requests.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Diploma - Medical Assisting

West Georgia Technical College
Waco, GA
08.2024

Certificate - Dental Assisting

West Georgia Technical College
La Grange, GA
05.2018

Skills

  • Customer Relations
  • Staff Development
  • Compliance Monitoring
  • Team Leadership
  • Decision-Making
  • Troubleshooting and problem resolution
  • Customer Service
  • Staff training/development

Timeline

Assistant Manager

Dollar General
02.2018 - 08.2018

Manager in Charge

Zami Toys And Sunglasses
04.2013 - 02.2018

Diploma - Medical Assisting

West Georgia Technical College

Certificate - Dental Assisting

West Georgia Technical College
Teresa Freeman