Teresa Fuller
Seattle,WA
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Reliable and hardworking team member works autonomously or in teams to serve over 100 plus customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
34
34
years of professional experience
Work History
Bartender
HMS HOST INTERNATIONAL
SeaTac, WA
04.2005 - Current
- Developed good working relationships with fellow employees through effective communication.
- Trained new bartenders on drink preparation and upselling techniques.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Server/Bartender Shift Manager
West Coast Seatac Hotel/Redlion Hotels
SeaTac, WA
10.1989 - 04.2005
- Planned special events such as promotions, happy hours, and live music nights to increase sales revenue.
- Encouraged team collaboration among staff members to maximize efficiency during peak periods.
- Implemented new policies and procedures related to customer service and operational processes.
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
- Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
Food and Beverage Manager
Camlin Hotel
Seattle, WA
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Moved throughout dining and kitchen areas, visually monitored alignment with food quality and service standards and took relevant corrective actions.
- Assisted with catering requests from external clients when necessary by coordinating menus, staffing needs, delivery schedules.
- Spearheaded and executed food and beverage marketing and promotional programs, met with potential clients and members and arranged meetings, banquets and facility tours.
Education
Some College (No Degree) -
Highline College, PaulMitchell School of Cosmology
Seattle, WASkills
Communications and ability to serve as a liason between guests, servers and kitchen staff to expedite orders and fulfill guest expectations of timeliness, food and beverage quality and overall experience
- New Hire Training
- Service-Oriented Mindset
- Organizational Ability
- Customer Service
- Proficient in Mixology
Timeline
Bartender
HMS HOST INTERNATIONAL
04.2005 - Current
Server/Bartender Shift Manager
West Coast Seatac Hotel/Redlion Hotels
10.1989 - 04.2005
Food and Beverage Manager
Camlin Hotel
Some College (No Degree) -
Highline College, PaulMitchell School of Cosmology