Teresa Gatica
Houston,TX
Summary
Pursuing leasing consultant with a strong focus on customer service, application processing, and relationship building. Committed to enhancing tenant satisfaction and ensuring smooth move-in experiences.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
Rockwell Management
Houston, TX
02.2025 - Current
- Coordinated lease agreements and ensured compliance with company policies and regulations.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Maintained up-to-date knowledge of local rental market trends and property features.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
Team Member
Chick-fil-A
Houston, TX
04.2021 - 03.2025
- Trained new team members on operational procedures and customer interaction.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Delivered exceptional customer service in fast-paced environment.
Education
High School Diploma -
Spring Woods High School
Houston, TX05-2023
Skills
- Customer service
- Lease agreements
- Application processing
- Telephone and email etiquette
- Property tours
- Lease renewals
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Leasing Consultant
Rockwell Management
02.2025 - Current
Team Member
Chick-fil-A
04.2021 - 03.2025
High School Diploma -
Spring Woods High School