Teresa incorvaia
Toledo,OH
Summary
Experienced restaurant owner-operator with strengths in staff management, operational efficiency, and financial accountability. Skilled in team leadership, inventory control, and customer service.
Overview
40
40
years of professional experience
Work History
Restaurant Owner/Operator
Teresa Incorvaia
04.2019 - 03.2026
- Directed daily restaurant operations, aligning service standards with staffing, inventory, and guest satisfaction goals.
- Hired, trained, and scheduled front- and back-of-house staff to maintain consistent service coverage.
- Managed food, beverage, and supply ordering to control waste and maintain product availability.
- Oversaw budgeting, cash handling, and expense tracking to support accurate financial performance.
Cosmetologist
Classic Cuts
01.1996 - 02.2019
- Delivered precision haircuts, blowouts, and styling using salon techniques and tools.
- Applied coloring, highlighting, and chemical treatments while following safety procedures.
- Consulted clients to determine preferred hairstyles, cuts, and color services.
- Recommended retail products and aftercare routines based on hair type and service results.
- Managed appointment flow and adapted schedules to support smooth daily operations.
- Resolved service concerns professionally, ensuring client satisfaction and repeat business.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
UPS Driver
UPS
05.1986 - 08.1989
- Delivered packages and pickups along assigned routes while maintaining safe, timely service standards.
- Completed pre-trip inspections to verify vehicle readiness and DOT compliance.
- Scanned shipments using handheld devices to maintain accurate tracking and delivery records.
- Loaded and organized packages to optimize route efficiency and minimize handling delays.
- Navigated residential and commercial routes while adapting to traffic and weather conditions.
- Resolved delivery issues and provided professional customer service at each stop.
Education
High School Diploma -
Roy C Start High School
Toledo, OH06-1980
Skills
- Operational management
- Inventory management
- Menu planning
- Pricing strategy
- Labor cost management
- POS management
- Online order processing
- Regulatory compliance
- Team leadership
- Business operations
- Food plating
Timeline
Restaurant Owner/Operator
Teresa Incorvaia
04.2019 - 03.2026
Cosmetologist
Classic Cuts
01.1996 - 02.2019
UPS Driver
UPS
05.1986 - 08.1989
High School Diploma -
Roy C Start High School