Summary
Overview
Work History
Education
Skills
Timeline
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Teresa Jackson

Fort Worth,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

CFE/Intake Specialist

CASA of Tarrant County
01.2023 - Current
  • Attends Collaborative Family Engagement Team Meetings, ICMs, CPS staffing meetings, and other case-related meetings as required
  • Provides support efforts to embed CFE into day-to-day practice throughout CASA
  • Prepares, conducts, and participates in presentations to CPS staff, CASA staff/volunteers, and community partners in group settings as requested
  • Assists in data collection and analysis regarding CFE, as requested
  • Ensures all documents, case-related information, and placement details received in intake are accurately entered in unassigned cases.
  • Streamlined the intake process by developing and implementing efficient data collection methods for improved service database accuracy.

Administrative Assistant

CASA of Tarrant County
01.2019 - 01.2023
  • Maintained an accurate general office filing system, and prepared electronic and written correspondence
  • Assisted with hospitality tasks for board meetings, training, and guests
  • Served as the Board of Directors Liaison
  • Maintained updated employee documents as required monthly
  • Performed data entry for accounts payables in QuickBooks and properly coded expenses based on CASA’s Operational Budget line items
  • Maintained accurate financial files and provided support during the agency’s annual financial audit
  • Completed monthly credit card reconciliation, produced financial reports as needed, and prepared financial files for archiving annually
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Managed expense reports for staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed strategies to streamline and improve office procedures.

Administrative Technician/Legal Secretary III

Department of Family and Protective Services
06.2007 - 05.2019
  • Provided legal and administrative support to Tarrant County Assistant District Attorneys and CPS Legal Liaisons
  • Maintained legal files and answered telephone inquiries relating to the agency
  • Performed complex legal
  • Drafted court petitions, court orders, and various legal documents and sent notifications to all parties
  • Updated case tracking database to reflect case status and attorney assignments and reports
  • Attended court hearings to assist with removals, judicial reviews, and other hearings as needed.

Education

MBA - Business

Western Governors University
Salt Lake City, UT
09.2023

Bachelor of Science - Business, Human Resource Management

Western Governors University
Salt Lake City, UT
05.2022

Skills

  • Proficient with Microsoft Office
  • Excellent time management skills
  • Follow-Up Skills
  • Records Maintenance
  • Data Entry
  • Organizational Skills
  • Adaptability and Flexibility

Timeline

CFE/Intake Specialist

CASA of Tarrant County
01.2023 - Current

Administrative Assistant

CASA of Tarrant County
01.2019 - 01.2023

Administrative Technician/Legal Secretary III

Department of Family and Protective Services
06.2007 - 05.2019

MBA - Business

Western Governors University

Bachelor of Science - Business, Human Resource Management

Western Governors University

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