Teresa Jones
West Point,VA
Summary
A dedicated and compassionate Retired Army Veteran with a strong background in service and support, aiming to make a meaningful impact on the community.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Shelter Support Staff
CARITAS
08.2021 - Current
- Engaged with Participants in a person-centered, trauma-informed manner.
- Assisted Participants with housing plans, resumes, employment applications, SNAP Benefits, and Medicaid.
- Provided direct supervision of emergency shelter and facilitated a safe environment by compassionately enforcing program guidelines and policies.
- Skilled in conflict resolution, de-escalation methods, and trauma-informed care.
- Linked homeless veterans with Veterans Affairs Case managers for benefits and housing plans.
Professional Development
03.2017 - 08.2021
Pursuing Degree
Professional Development
10.2015 - 01.2017
Pursuing Certifications
Budget Analyst
CALIBRE
09.2013 - 09.2015
- Evaluated procurement needs and projected expenditures.
- Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
- Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
- Assisted in the preparation of annual budgets, working closely with department heads to gather necessary information.
- Established strong relationships with key stakeholders throughout the organization, facilitating effective collaboration on budgetary matters.
Education
Associate of Science - Human Services With A Criminology Specialization
Bright Point Community College
Chester, VA01.2025
Associate of Science - Criminal Justice
Bright Point Community College
Chester, VA05.2019
Skills
- Leadership
- conflict resolution
- De-escalation methods
- Trauma-informed care
- Google Workspace
- Microsoft Office
- Policy Implementation
- Teamwork and Collaboration
- Problem-Solving
- Decision-Making
Certification
- CPR
- NARCAN
Timeline
Lead Shelter Support Staff
CARITAS
08.2021 - Current
Professional Development
03.2017 - 08.2021
Professional Development
10.2015 - 01.2017
Budget Analyst
CALIBRE
09.2013 - 09.2015
Associate of Science - Human Services With A Criminology Specialization
Bright Point Community College
Associate of Science - Criminal Justice
Bright Point Community College
- CPR
- NARCAN
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