TERESA KING
Jacksonville,FL
Summary
Dynamic Selling Business Manager at Dillard's with established expertise in strategic planning and customer service excellence.
Overview
12
12
years of professional experience
Work History
Selling Business Manager
Dilliards
Orange Park, FL
05.2013 - Current
- Formulated strategies enhancing service quality delivered by organization.
- Facilitated communication between different teams within the organization through regular meetings.
- Defined accountabilities and established performance objectives and metrics to execute strategy.
- Directed customer service policies to enhance customer satisfaction and loyalty.
- Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
Education
Some College (No Degree) - Computer Networking
Formly FCCJ Now DSCJ
Jacksonville, FLSkills
- Strategic planning
- Customer service
- Team leadership
- Performance metrics
- Product expertise
- Account management
Accomplishments
Credit Awards
High Retention
5 Star Awards for Great Customer Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Selling Business Manager
Dilliards
05.2013 - Current
Some College (No Degree) - Computer Networking
Formly FCCJ Now DSCJ