Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Certifications
Generic

Teresa Lewis

Conifer,CO

Summary

With nearly two decades of expertise in human-centric organizational strategies, my background demonstrates proven success in driving leadership growth, employee engagement, and talent development within complex organizations. My standout strengths lie in strategic change management, expert facilitation, and fostering a culture of continuous learning and growth. Known for my curiosity-driven approach to leadership and team dynamics, I have successfully enhanced collaboration, built meaningful relationships, and empowered leaders at all levels to achieve transformative results. Collaborating with executive leadership, I consistently create impactful change and align talent strategies with business objectives.

Overview

19
19
years of professional experience
10
10
Certification

Work History

Senior Internal Business Consultant

U.S. General Services Administration
06.2015 - Current


Serves as a trusted advisor to executive leadership teams:

  • Develops and executives strategic change management plans to advance leadership strategies and employee engagement initiatives, while facilitating sessions to ensure alignment, continuity and integration of organizational objectives.
  • Advanced Circuit Planning Summits: Provided expert consultant services and organizational development recommendations to the national team of senior executive level leaders from the Administrative Office of the United States Courts and the General Services Administration responsible for partnering in planning for space projects.
  • Created a facilitator guide that consisted of tools, best practices, and supporting documents required for the consistent approach and framework to ensure continuity and integration of the partnering and planning approach between the Courts and GSA.
  • Facilitated planning summits implementing the new national planning format for the 6th, 8th, 9th, 10th, and 11th circuits.
  • Streamlined communication channels between departments involved in advanced planning activities, fostering a collaborative work environment.
  • Courthouse Program Partnering Planning Team: Served as a consultative member of the courthouse program partnering planning team of executive level leaders from Administrative Office of US Courts, United States Marshals Service, US Attorney's Office, and General Services Administration to design and facilitate the collaborative change management efforts to improve relationships and understanding of program level risk. between
  • Captured lessons learned and how they can be applied to current and future projects.
  • Facilitated the inaugural full day strategic partnering session and 4 subsequent annual sessions with over 100 participants.

Designs and implements talent management strategies

  • Designed and delivered regional onboarding program, training program, and new employee program for over 250 employees, fostering immediate engagement and integration.
  • Recognized with the GSA Public Buildings Service Commissioner's Award for outstanding program impact.
  • Facilitated 9-box succession planning workshops to strengthen leadership capabilities and provide clear development opportunities.


National Organizational Development Specialist

U.S. General Services Administration
06.2013 - 06.2015


Acts as an Employee Engagement Advocate

  • Led engagement initiatives to generate awareness and understanding of the Federal Employee Viewpoint Survey, highlighting its value in improving employee experience and organizational effectiveness.
  • Conducted data-driven analysis and facilitated sessions with executive leaders to identify gaps in regional and national engagement goals, recommending immediate action plans to address challenges.

Insists on a Career Development Focus

  • Established a best-in-class new employee experience, earning recognition from the Administrator for exceeding expectations. The enterprise-wide orientation program connected new employees to the organization's leadership vision and mission, fostering immediate engagement.
  • Identified and resolved gaps in the enterprise-wide new employee orientation through organizational assessments and collaboration with subject matter experts nationwide.
  • Designed and delivered engaging learning sessions and team building activities that aligned with organizational culture and onboarding requirements.
  • Developed and implemented a career roadmap and learning simulations, leveraging networking and collaboration tools to support GSA's technology-focused and mobile workforce.

Change Manager

U.S. General Services Administration
04.2009 - 06.2013


Transforms culture through curiosity and innovation

  • Mid Career Development Program Manager: Created and led a non-mandatory mid-career development program, now in its 12th year, with 152 graduates, cited as best practice across the organization and maintaining 94% retention rate.
  • Developed and implemented emotional intelligence-based training, enhancing employee flexibility, problem, solving, relationship building skills and leadership abilities.
  • Achieved 40% promotion rate for program participants.
  • Change Management Interventions: Facilitated over 100 + change management interventions, driving cultural transformation and alignment with business goals.
  • Successfully built and maintained stakeholder relationships, influencing leadership across multiple business lines and ensuring sustained progress on strategic visions.
  • Values Workshop: Designed and delivered Values Workshops for 55 teams, engaging over 300 associates and dedicating over 350 hours to promote inclusivity and team cohesion across business lines.
  • Conducted research, facilitation, and implementation, providing actionable feedback to senior leadership on cultural and organizational improvements.
  • Received high praise from participants, including feedback such as, “This is the best training we have ever had,” and “We needed this as a team and region.”
  • Significantly influenced FY14 regional priorities and initiatives by collecting cultural and leadership insights to enhance workplace effectiveness and alignment with organizational goals.



Change Manager Intern

U.S. General Services Administration
04.2006 - 04.2009


Focuses on People


  • Human Capital Asset Management: Supported regional change management by building and maintaining relationships with individuals and groups to drive human capital asset management cultural change initiative.
  • Prepared and presented educational material to communicate performance based assessments (by discipline), derived from human capital technology.
  • Part of a team that Implemented the Human Capital National Role and Organizational Consistency Workforce Plan, achieving cultural change with a focus on customer experience and measurable outcomes through tools such as engagement surveys and workload capacity models.

Education

Master of Organizational and Professional Studies - Organizational Development and Training

University of Denver
Denver
11.2013

Bachelor of Arts - Organizational Communication

Metropolitan State College of Denver
Denver, CO
01.2004

Skills

  • Human-Centric Organizational Development
  • Emotional Intelligence Skills Training
  • Employee Engagement & Team Dynamics
  • Change Management & Strategic Planning
  • Collaborative Leadership & Communication
  • Assessment & Evaluation Tools (DiSC, MBTI, EQi, 360)

Accomplishments

  • 2020, Recipient of the GSA Public Buildings Service Commissioner’s Award for Onboarding Program Management
  • 2017, Career Management Panelist at Colorado State University
  • 2014, Graduate of the award winning Federal Coach Internal Network Program
  • 2014, Nominated for the General Services Administration Administrator Performance Excellence Award for work accomplished while serving as Program Manager of the “Mezzo Program” (mid-career development program mentioned above)
  • 2014, Recipient of the GSA Public Buildings Service Commissioner’s Award Non-Space Project Management Award for Values Workshop

Certification

· 2020, Harvard Business School, Certified in The Consultant's Toolkit

· 2019, Kilmann Diagnostics, Certified in Conflict Management and Change Management

· 2014, EQi 2.0 and 360 Certified Trainer

· 2014, DiSC Certified Trainer

· 2020, Recipient, GSA Public Buildings Service Commissioner's Award for Onboarding Program Management

· 2014, Nominated for GSA Administrator Performance Excellence Award

Timeline

Senior Internal Business Consultant

U.S. General Services Administration
06.2015 - Current

National Organizational Development Specialist

U.S. General Services Administration
06.2013 - 06.2015

Change Manager

U.S. General Services Administration
04.2009 - 06.2013

Change Manager Intern

U.S. General Services Administration
04.2006 - 04.2009

Master of Organizational and Professional Studies - Organizational Development and Training

University of Denver

Bachelor of Arts - Organizational Communication

Metropolitan State College of Denver

Certifications

  • 2020, Harvard Business School, Certified in The Consultant's Toolkit
  • 2019, Kilmann Diagnostics, Certified in Conflict Management and Change Management
  • 2014, EQi 2.0 and 360 Certified Trainer
  • 2014, DiSC Certified Trainer
  • 2020, Recipient, GSA Public Buildings Service Commissioner’s Award for Onboarding Program Management
  • 2014, Nominated for GSA Administrator Performance Excellence Award


Teresa Lewis