Teresa Lopez

Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Demonstrated strong leadership skills by supervising and mentoring junior staff members, fostering a positive work environment that encouraged professional growth and development.

• Conducted thorough training sessions for new hires, fostering a knowledgeable workforce capable of handling diverse tasks within the field of supply management effectively.
• Implemented safety protocols in the workplace to minimize accidents and injuries among staff members.
• Assisted in budget development by accurately forecasting supply needs and costs.
• Played an instrumental role in reducing out-of-stock situations, carefully monitoring demand patterns, and adjusting orders accordingly.
• Improved order accuracy by refining the process of receiving, storing, and distributing supplies.
• Reorganized supplies and increased productivity.

Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.