Teresa Lozano
Midland
Summary
Dedicated driver with a proven record of ensuring safe and timely transportation. Expertise in GPS navigation, vehicle maintenance, and customer service.
Experienced driver known for exceptional customer service and adherence to safety protocols. Skilled in route planning and vehicle maintenance, ensuring timely deliveries while maintaining a professional image.
Overview
15
15
years of professional experience
Work History
Driver
Lyft And Uber
185 Berry St Suite 5000 San Francisco
03.2016 - Current
- Ensured timely and safe transportation for passengers across various locations.
- Maintained vehicle cleanliness and performed routine maintenance checks to ensure optimal performance.
- Adapted to fluctuating traffic patterns and navigated efficiently using GPS technology.
- Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
- Monitored ride-sharing app updates to stay informed on changes in policies or procedures.
- Implemented strategies to enhance route efficiency, reducing wait times for passengers.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Drove safely in various weather and road conditions to avoid accidents.
Walmart Bakery
Walmart
4517 Midland Dr. Midland Texas 79707
01.2013 - 01.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
7-11 Convenience Store
4310 Midland Dr. Midland Texas
08.2011 - 01.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash register balances through diligent record-keeping and reconciliation.
- Managed inventory levels by monitoring stock and restocking shelves as needed.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented improvements to checkout processes, reducing wait times for customers.
- Ensured compliance with store policies and safety regulations during daily operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Midland College
Midland, TXSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- GPS and route planning
- Loading and unloading
- Safety protocols
- Route planning
- Navigational systems and GPS
- Transportation
- Vehicle maintenance
- Basic vehicle repairs
- Heavy lifting
- Equipment monitoring
- Passenger assistance
- [Language] fluency
- Attention to detail
- Daily logging
- Multitasking
I am very creative always teaching myself how to do somthing
For example after work i get home i taught myself wood burning painting how to build stuff like tables ,chairs,i love making stuff creativity is my strong suit. i taught myself to paint ,wood burn i love messing with my tools
Timeline
Driver
Lyft And Uber
03.2016 - Current
Walmart Bakery
Walmart
01.2013 - 01.2015
Cashier
7-11 Convenience Store
08.2011 - 01.2012
High School Diploma -
Midland College