Teresa Mallon
San Antonio
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
Work History
Stylist Sales Associate
Dillards Department Store
San Antonio
09.2023 - 11.2025
- Assisted clients in finding suitable outfits for various occasions based on personal style and preferences.
- Maintained accurate inventory levels through regular stock checks and effective communication with management.
- Demonstrated thorough product knowledge to inform customers about fabric types, sizing, and care instructions.
Leasing Agent
Colonnade Apartments
San Antonio
08.2009 - 09.2012
- Conducted property showings for prospective tenants, highlighting unique features and benefits of available units.
- Collaborated with maintenance teams to resolve tenant issues and ensure timely repairs.
- Administered lease agreements, ensuring compliance with company policies and local regulations.
- Executed market research analysis to determine competitive rental rates and attract potential tenants.
- Developed strong tenant relations through consistent communication and addressing concerns promptly.
Leasing Agent
Promontory point apartments
San Antonio
06.2008 - 12.2009
- Conducted property showings, effectively highlighting features to prospective tenants and addressing their concerns.
- Coordinated lease agreements, ensuring all documentation met company policies and regulatory requirements.
Leasing Agent
Indian Hollow Apartments
San Antonio
01.2004 - 10.2006
- Conducted property showings, effectively highlighting features to prospective tenants and addressing their concerns.
- Coordinated lease agreements, ensuring all documentation met company policies and regulatory requirements.
- Managed tenant relations by resolving disputes and facilitating communication between residents and management.
- Processed tenant applications, verifying references and conducting thorough background checks.
- Scheduled and conducted inspections of vacant units to ensure readiness for potential tenants.
- Developed and implemented strategies to enhance tenant retention and satisfaction.
- Organized community events to foster a positive living environment and build tenant relationships.
- Maintained compliance with local housing regulations and company policies.
- Collaborated with the marketing team to create promotional materials for available units.
- Facilitated lease renewals by contacting and following up with tenants on renewal notices.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Contacted and followed up with tenants on renewal notices.
- Provided customer service to existing tenants by responding to inquiries promptly.
Education
Associates -
San Antonio College
San Antonio, TX 07.1998 - 12.2001
Skills
- Tenant relations
- Lease administration
- Property maintenance
- Marketing strategies
Timeline
Stylist Sales Associate
Dillards Department Store
09.2023 - 11.2025
Leasing Agent
Colonnade Apartments
08.2009 - 09.2012
Leasing Agent
Promontory point apartments
06.2008 - 12.2009
Leasing Agent
Indian Hollow Apartments
01.2004 - 10.2006
Associates -
San Antonio College
07.1998 - 12.2001