Teresa Malone
Fort Payne,AL
Summary
Accomplished Sales Manager offering 29 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in business environment. Effective Branch Sales Manager with 29+ years of experience in team-building and training.
Overview
29
29
years of professional experience
Work History
VP Branch Sales Manager
CB&S Bank
Cherokee, Alabama
06.2005 - 03.2021
- Managed branch sales, customer service, finances, and recordkeeping.
- Resolved customer complaints to maintain high level of satisfaction.
- Maintained involvement in community affairs to foster and promote favorable bank image and public trust.
- Interviewed, hired, and developed team of five.
- Coordinated calls to prospective and existing customers, acceptance of small business loan applications and referrals to other product specialists.
- Acceptance, processed consumer and real estate loans.
- Accomplished multiple tasks within established timeframes.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Sold life and annuities insurance products to individuals using consultative selling techniques.
Assistant VP Branch Sales Manager Loan Officer
Colonial Bank
Cherokee, Alabama
08.1992 - 06.2005
- Managed branch sales, customer service, finances, and recordkeeping.
- Resolved customer complaints to maintain high level of satisfaction.
- Increased branch revenue by sales of insurance and investments.
- Managed team of six employees.
- Managed accounts to retain existing relationships and grow share of business.
- Developed and maintained courteous and effective working relationships
Education
Northwest Shoals Community College
Muscle Shoals, ALHigh School Diploma -
Cherokee High School
Cherokee, AL05.1979
Skills
- Profitability Assessments
- Sales Projections
- Operating Procedures and Policies
- Customer Service
- Time Management
- Sales Program Coordination
- Team Recruiting and Onboarding
- Performance Evaluations
- Sales Records Management
- Staff Training and Development
- Cross-Channel Marketing
- Credit History Analysis
- Problem Solving
Timeline
VP Branch Sales Manager
CB&S Bank
06.2005 - 03.2021
Assistant VP Branch Sales Manager Loan Officer
Colonial Bank
08.1992 - 06.2005
Northwest Shoals Community College
High School Diploma -
Cherokee High School