Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teresa Mckinney

Sherman,TX

Summary

Results-driven Account Specialist known for high productivity and efficient task completion. Possess key skills in client relationship management, financial reporting, and strategic account development. Excel in communication, problem-solving, and time management working remotely.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Account Specialist

Capio Partners
Sherman, TX
04.2022 - Current
  • Managed high-volume accounts to ensure timely payments and client satisfaction.
  • Resolved outstanding balances through effective client communication and negotiation of payment arrangements.
  • Delivered exceptional client service to enhance client relationships and retention.

Account Specialist

Alorica
Sherman, TX
12.2020 - 04.2022
  • Managed client accounts by addressing inquiries and resolving issues promptly.
  • Reviewed financial status and evaluated discrepancies by assessing account information and activities.
  • Assisted customers in setting up online accounts and provided training on how to use the system.

Caretaker

Johnson Family Home
Sherman, Tx
03.2019 - 08.2020
  • Scheduled and coordinated medical appointments for paralyzed patient.
  • Engaged in recreational activities to promote emotional well-being and companionship.
  • Monitored health conditions and reported changes to family members promptly.
  • Assisted with medication management and health monitoring.

Pharmacy Technician

Axtell Pharmacy
Whitesboro, Texas
08.2017 - 02.2019
  • Processed prescriptions accurately and efficiently for customers and healthcare providers.
  • Maintained inventory levels and organized pharmaceutical products in the pharmacy.
  • Assisted pharmacists in preparing medication dosages and labeling prescriptions.

Education

GED
Grand Prairie, Tx

Skills

  • Account management
  • Billing resolutions
  • Dispute resolution
  • Excellent communication

Certification

  • Pharmacy Technician

Timeline

Account Specialist

Capio Partners
04.2022 - Current

Account Specialist

Alorica
12.2020 - 04.2022

Caretaker

Johnson Family Home
03.2019 - 08.2020

Pharmacy Technician

Axtell Pharmacy
08.2017 - 02.2019

GED
Teresa Mckinney