Summary
Overview
Work History
Education
Skills
Technology Skills
References
Timeline
Generic

Teresa McVey

El Dorado,KS

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

30
30
years of professional experience

Work History

General Manager

Pandora Jewelry
07.2022 - Current
  • Responsible for recruiting, interviewing, hiring top talent along with maintaining team development & administering reviews
  • Daily coaching & mentoring team to elevate development to the next level for internal store succession planning
  • Accountable for analyzing business daily, strategically planning to achieve daily/weekly/monthly Sales & KPI goals, payroll, and expenses, as well as ensuring that daily basic operations are taking place to align with LP & company standards
  • One of 5 new stores, out of 50 new stores, to achieve and exceed Sales, KPI &Credit goals for 2022
  • Corporate selected manager that partnered with company executives during feedback sessions to help execute Pandora’s growth initiative
  • The company goal is elevating team experience & operations throughout North America Territory for 2023 going forward
  • Achieved 2023 year with 10% increase above company plan & elevated KPI’s
  • Achieved #1 in Region on Pandora Credit Card signup with a 4% to transaction ratio.

Licensed Realtor of Kansas

LPT Realty / EXP Realty
05.2021 - Current
  • Assist clients in home search & purchasing, negotiating & filling out contracts along with all other legal paperwork while ensuring all follows Real Estate Commission state & federal guidelines
  • Consult clients on properties to help produce top dollar for selling & profit
  • Provide Market Analysis information on property values, buyers & sellers
  • Manage business expenses and accounting records.

General Manager

Eddie Bauer Outlet
11.2013 - 07.2022
  • District recruiter for Wichita & other areas
  • Top performer in leader development & promotions within District & assisted with lower performing stores to assess opportunity for growth
  • Clientele recruitment & events to drive sales volume & repeat business
  • Drives consistent increased results with Key Business Drivers, ranking top in district & company with these numbers, thus increasing sales & profitability through detailed training of team and setting transparent expectations of team.

Assistant Department Manager

Kohl’s
06.2012 - 11.2013
  • Accountable for training, merchandising, floor sets, customer service.

General Manager

Maurices
10.2007 - 06.2012
  • Assisted with new store openings and was utilized to assist struggling stores with organization and coaching on operational procedures to assist in overall efficiency and store productivity
  • Recruited women’s 14-24 area which involved expansion of store
  • Top 10% of Managers in company with sales & KPI’s earning annual cruise.

Retail Sales/Operations Manager/ Logistics Manager

Old Navy Outlet / Retail (Gap Inc.)
07.2001 - 10.2007
  • District shipment specialist on new shipment process in which I trained low performing stores on increasing productivity to meet or exceed UPH goal
  • Assisted company in new store setup and openings throughout company
  • Increased overall company contribution by twenty-eight percent by evaluating and setting merchandise standards with detailed training for associates.

Retail Area Sales Manager

Dillard’s Department Store
05.1994 - 07.2001
  • Recruited and obtained exclusive school uniform business creating and extra $40,000 of sales to the Children’s department
  • Solicited divisional men’s buyer to bring in a big and tall department to the store by recruiting customer feedback through comment cards handed out
  • Only manager to ever obtain charge application goal & was rated #1 for best gross margin in division during employment time frame.

Education

Bachelor’s Degree - Human Resources

Friends University

Associate of Arts Degree -

Hutchinson Community College

High School- Hutchinson High School

Skills

  • Operations Management
  • Training & Development
  • Succession Planning
  • Customer Relations
  • Analyzing & Executing
  • Schedule Management
  • Time Management
  • Staff Training/Development
  • Quality Management
  • Consistently Meet Goals
  • Budget Analysis
  • Market Analysis

Technology Skills

  • Proficient in Microsoft Office programs & 10 Key and Data Entry
  • Various HR Platforms for scheduling, reporting etc.

References

References available upon request.

Timeline

General Manager

Pandora Jewelry
07.2022 - Current

Licensed Realtor of Kansas

LPT Realty / EXP Realty
05.2021 - Current

General Manager

Eddie Bauer Outlet
11.2013 - 07.2022

Assistant Department Manager

Kohl’s
06.2012 - 11.2013

General Manager

Maurices
10.2007 - 06.2012

Retail Sales/Operations Manager/ Logistics Manager

Old Navy Outlet / Retail (Gap Inc.)
07.2001 - 10.2007

Retail Area Sales Manager

Dillard’s Department Store
05.1994 - 07.2001

Bachelor’s Degree - Human Resources

Friends University

Associate of Arts Degree -

Hutchinson Community College

High School- Hutchinson High School

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Teresa McVey