Teresa Mejia Ortiz
rialto,California
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Lowes Home Improvment
Fontana, CA
12.2023 - 07.2025
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Adapted quickly to changing environments and demands in fast-paced retail setting.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
No Degree - Film And Video Production
California State University, Los Angeles
Los Angeles, CA05-2029
Skills
- Customer service
- Up-selling techniques
- Multitasking and organization
- Adaptability and flexibility
- Conflict resolution
- Cooperative attitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Cashier
Lowes Home Improvment
12.2023 - 07.2025
No Degree - Film And Video Production
California State University, Los Angeles