Summary
Overview
Work History
Education
Skills
Job Related Training
Phone - Day
Desired Locations
Timeline
background-images

Teresa M Graham

Kiowa,OK

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

18
18
years of professional experience

Work History

Sales Associate

Allsups Convience Store
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Team Leader, Cashier, Stocker

EZ Mart
08.2023 - 07.2024
  • Responsible for handling cash transactions, maintaining inventory, completing paperwork, and ensuring cleanliness of facilities including bathrooms and floors.

Freelance Caregiver
06.2022 - 12.2022
  • Provided caregiving services including light housekeeping, feeding, dressing, bathing, and accompanying to doctor appointments.
  • Worked under the supervision of Freddy Taylor.

Explosives Worker (Materials Handler)

McAlester Army Ammunition Plant
05.2014 - 11.2021
  • Load Assembly and Pack maintenance, renovation, or demilitarization operations within the ammunition operations function.
  • Verified decontamination levels for demilitarization functions and acted as a formal safety observer.
  • Operated material handling equipment such as forklifts capable of lifting loads up to 10,000 lbs.
  • Received, stowed, issued, and re-warehoused various types of ammunition components.
  • Checked and verified car seals from off and on-post rail cars and trailers.
  • Conducted visual inspections on handled materials, reporting any discrepancies.
  • Repaired and palletized ammunition or components from broken or damaged containers.
  • Possessed knowledge of materials, equipment, technical practices, and calibration requirements.
  • Utilized Test, Measurement, and Diagnostic Equipment (TMDE) to measure to strict tolerances.
  • Monitored processes within ammunition operations to assure conformance to SOPs and quality system requirements.
  • Reported findings to plant supervision and provided recommendations for improvement opportunities.
  • Salary: $17.65 USD Per Hour
  • Hours per Week: 40
  • Equipment/Tools/Gauges Worked With: Honed, Grinder, Drills, Sanders, Manual hand tools, Electric hand tools, Chamber Gauge, Primer Gauge, Cable Gauge, Thumb Gauge, Plug Gauge, Snap Gauge, Ring Gauge, Depth Gauge, Feeler/Gap Gauge, Torque Gauge, Plate Gauge for Penetrators (Trimmed), Tilt Table, Transfer Table, Drop Station
  • Buildings Worked: 190, 134, 109, 454, 101, 172, 177, 174, 201, 198, 140, 175, 455, 453, 195, 186
  • Supervisor: Billy Don Cloud (918-420-6418)

Forklift Operator (Materials Handler)

McAlester Army Ammunition Plant
03.2008 - 12.2011
  • Performed warehousing duties involving receiving, storing, issuing, delivering, and pick-up of furnishings.
  • Verified requestor's authorization and documented issues using office computer and HOMES system.
  • Served as Chief, FMO representative during delivery and installation of furnishings, resolving minor problems encountered.
  • Inspected contractors delivering and setting up furnishings, reporting any damage or facility issues to Chief, FMO.
  • Received bulk shipments and individual furnishings, checked items against receiving documents, and moved items using forklift.
  • Assembled new merchandise, performed minor maintenance on furnishings, inventoried warehouse items, and secured building.
  • Operated forklift to move, load, transfer, stack/un-stack, and palletize various items, exercising safety precautions.
  • Received, stowed, issued, and re-warehoused a variety of furnishings and equipment.
  • Salary: $17.65 Per Hour
  • Hours per Week: 40
  • Supervisor: Todd Stone (918-420-7093)

Printing Machine Products Handler

Pliant Plastics Corporation
08.2007 - 01.2008
  • Packaged/labeled printed materials and palletized them for shipping.
  • Operated printing machine, prepared machines for printing, and inked presses.
  • Guided materials through the press cylinders, monitored operation, and made adjustments to manage ink distribution.
  • Checked for printing imperfections, performed minor repairs and preventive maintenance on presses.
  • Hours per Week: 40
  • Supervisor: NA (918-426-4800)

Education

High School or equivalent -

Kiowa High School
Kiowa, OK
05.1986

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength

Job Related Training

  • Class # AMC-R 350-4 Introduction to Ammunition Course
  • Class / U.S. Army Explosives Safety AMMO-45-DL
  • Class / U.S. Army Explosives Safety AMMO-63-DL
  • Class / Logistics Modernization Program (LMP) IP SNLR-JMC
  • Class / LEAN 101
  • Class / Blue Flag Protection Training (GCOR)
  • Class / ENVIRONMENTAL RESPONSE/EMS AWARENESS TRAINING
  • Class / Accident Avoidance
  • Commercial Vehicle below 10,000 lb.
  • Forklift 6,000 lb. and Below - Forklift Electric: All
  • Sky Trak Rt. 6,000 lb.
  • Tug: All
  • U.S. Army Motor Vehicle Operator's Permit
  • Sustainment Training

Phone - Day

918-424-8656

Desired Locations

United States, OK, McAlester

Timeline

Sales Associate

Allsups Convience Store
08.2024 - Current

Team Leader, Cashier, Stocker

EZ Mart
08.2023 - 07.2024

Freelance Caregiver
06.2022 - 12.2022

Explosives Worker (Materials Handler)

McAlester Army Ammunition Plant
05.2014 - 11.2021

Forklift Operator (Materials Handler)

McAlester Army Ammunition Plant
03.2008 - 12.2011

Printing Machine Products Handler

Pliant Plastics Corporation
08.2007 - 01.2008

High School or equivalent -

Kiowa High School

Similar Profiles

CREATE PROFILE
Teresa M Graham