Teresa Myers
Wasilla,AK
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
7
7
years of professional experience
Work History
Owner/Housekeeper
Above And Beyond Cleaning
Wasilla, Alaska
09.2016 - 06.2023
- Developed strategic plans to increase profitability and efficiency.
- Implemented quality assurance processes to ensure product excellence.
- Analyzed industry trends to develop competitive strategies.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Managed daily operations of business, including hiring and training staff.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Maintained relationships with existing clients by providing superior customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Hairdressing License - Cosmetologist
Trendsetters School of Cosmetology
Anchorage, AK03-1986
High School Diploma -
Palmer High School
Palmer, AK01-1985
Skills
- Excellent Communication, both verbal and written
- Time Management
- Customer Service
- Client Relations
- Quality assurance
- Client engagement
- Problem solving
- Time management
- Business launch
- Small business operations
Timeline
Owner/Housekeeper
Above And Beyond Cleaning
09.2016 - 06.2023
Hairdressing License - Cosmetologist
Trendsetters School of Cosmetology
High School Diploma -
Palmer High School