Teresa Rich
Palm Bay,FL
Summary
Multi-tasking Veterinary Receptionist known for being compassionate, professional and dependable. Skilled in customer service, record keeping and appointment scheduling. Pursuing a position where well-honed office skills will be appreciated.
Overview
7
7
years of professional experience
Work History
Veterinary Receptionist
Animal Specialty & Emergency Hospital
2022.02 - Current
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
Head Cashier
All Uniform Wear
2019.06 - 2022.01
- Completed opening and closing duties, including issuing and verifying cash drawers, completing daily
sales reports, and reconciling cash drawers following shifts.
- Operated POS systems to process payments, verify pricing, and monitor stock levels.
- Answered incoming telephone calls to provide information and answer questions.
- Receiving new stock and tagging it to put it out on the floor.
Crew Member
Premiere Oaks 10
2016.12 - 2018.03
- Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors
throughout each shift.
- Delivered exceptional service to every guest with consistent use of company-customer relations
strategies.
- Kept wait times low with smooth management of order taking and payment processing.
- Prepared foods according to menu standards, safety policies, and company policies
Education
High School Diploma -
Palm Bay Magnet Senior High School
Melbourne, FL05.2018
Skills
- Teamwork and Collaboration
- Telephone Etiquette
- Medical Recordkeeping
- Prioritization
- Payment Processing
- Cleanliness Maintenance
- Reception Area Maintenance
- Lab Work Documentation
- Educating Owners
- Customer Service
- Effective Multitasking
- Appointment Scheduling
Timeline
Veterinary Receptionist
Animal Specialty & Emergency Hospital
2022.02 - Current
Head Cashier
All Uniform Wear
2019.06 - 2022.01
Crew Member
Premiere Oaks 10
2016.12 - 2018.03
High School Diploma -
Palm Bay Magnet Senior High School
Similar Profiles
Sean HinesSean Hines
Extern at Mission Veterinary Emergency and SpecialtyExtern at Mission Veterinary Emergency and Specialty
Alexa GagnierAlexa Gagnier
Veterinary Technician at Ottawa Animal Emergency And Specialty HospitalVeterinary Technician at Ottawa Animal Emergency And Specialty Hospital
Stephanie FigueroaStephanie Figueroa
Criticalist Doctor’s Assistant at Access Animal Emergency and Specialty HospitalCriticalist Doctor’s Assistant at Access Animal Emergency and Specialty Hospital