Teresa Rich
Palm Bay,FL
Summary
Multi-tasking Veterinary Receptionist known for being compassionate, professional and dependable. Skilled in customer service, record keeping and appointment scheduling. Pursuing a position where well-honed office skills will be appreciated.
Overview
7
7
years of professional experience
Work History
Veterinary Receptionist
Animal Specialty & Emergency Hospital
02.2022 - Current
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
Head Cashier
All Uniform Wear
06.2019 - 01.2022
- Completed opening and closing duties, including issuing and verifying cash drawers, completing daily
sales reports, and reconciling cash drawers following shifts.
- Operated POS systems to process payments, verify pricing, and monitor stock levels.
- Answered incoming telephone calls to provide information and answer questions.
- Receiving new stock and tagging it to put it out on the floor.
Crew Member
Premiere Oaks 10
12.2016 - 03.2018
- Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors
throughout each shift.
- Delivered exceptional service to every guest with consistent use of company-customer relations
strategies.
- Kept wait times low with smooth management of order taking and payment processing.
- Prepared foods according to menu standards, safety policies, and company policies
Education
High School Diploma -
Palm Bay Magnet Senior High School
Melbourne, FL05.2018
Skills
- Teamwork and Collaboration
- Telephone Etiquette
- Medical Recordkeeping
- Prioritization
- Payment Processing
- Cleanliness Maintenance
- Reception Area Maintenance
- Lab Work Documentation
- Educating Owners
- Customer Service
- Effective Multitasking
- Appointment Scheduling
Timeline
Veterinary Receptionist
Animal Specialty & Emergency Hospital
02.2022 - Current
Head Cashier
All Uniform Wear
06.2019 - 01.2022
Crew Member
Premiere Oaks 10
12.2016 - 03.2018
High School Diploma -
Palm Bay Magnet Senior High School
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