Teresa Schaefer

• Renovated warehouse and Sample Department utilizing LEAN Process.
• Identified opportunities and implemented effective strategies for cutting department costs by 70%.
• Developed, implemented, and monitors inventory control procedures to ensure optimal stock levels.
• Collaborates with Customer Service and Shipping departments to accelerate client sample requests.
• Prepares samples for photo shoots and trade shows.

• Manages a portfolio of key accounts to ensure high customer satisfaction.
• Responds to customer inquiries, via phone and email, providing frontline customer support.
• Utilizing ERP systems for purchase order processing, tracking, and inventory management.
• Resolve complex issues by working with various departments to deliver solutions that meet customer requirements.
• Works in partnership with the marketing team to develop new products and promotional materials.
• Identifies cost-saving opportunities for customers.

Seasonal employment at six-week intervals spanned four years.

• Provided administrative support to multiple departments.
• Greeted visitors, provided assistance as necessary.
• Assisted in unloading trucks and verifying inventory.
• Processed orders based on customer requests.

• Order processing, data entry, and batch release.
• Replied to customer inquiries regarding products.
• Established and maintained filing systems for physical documents and regulated levels of production surplus.

• Dedicated my time to raising my family.

Fundraising Opportunities

• K-8 School Fundraising Coordinator: networking with local businesses raised over $10,000 for educational supplies for children.
• Organized a fundraising event for a former colleague unable to return to work following back surgery.

• Renovation of warehouse, office, and laboratory supply areas was achieved by applying LEAN Processes, resulting in significant enhancements to functionality and workflow efficiency.
• Implemented and managed inventory ordering and tracking systems, eliminating 90% of costs associated with expedited orders.
• Developed a streamlined process for optimal documentation retrieval and storage across multiple departments.
• Established comprehensive physical and digital filing systems for thousands of confidential documents, enhancing the ease of retrieval and retention by 80%.
• Developed and managed scheduling processes for 250 employees, ensuring FDA regulations were met.
• Trained data entry clerks on documentation practices and company policies.

Clean Room Technician - Aseptic Filling 9/2002-8/2008

• Aseptic manufacturing Group Lead Assistant.
• Demonstrated expertise in detailed batch record documentation practices.
• Recognized by supervisors for providing experienced mentorship to peers and new employees.

Final Inspection / Packaging Tech - Packaging Dept 6/2001 - 9/2002

• Manual and automated inspection of pharmaceutical products.
• Operated automated labeling equipment.