Teresa Shepherd
Northfield,MN
Summary
Organized Health Unit Coordinator with 29 years of progressive experience, resolving complaints and updating medical files. Bringing strong understanding of medical procedures and medical terminology coupled with deep knowledge of hospital policies and operations. Seasoned professional committed to delivering excellent customer service.
Overview
29
29
years of professional experience
Work History
Health Unit Coordinator
Health Partners Park Nicollet Methodist Hospital
08.1994 - Current
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Provided assistance to patients and families and direct them to available resources
- Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
Education
Bachelor of Science - Business Administration
Metropolican State University
Saint Paul, MN01.2008
No Degree - Health Unit Coordinator
Hennepin Technical College
Brooklyn Park, MN05.1994
Skills
- Customer Service
- Training of new staff members
- Resource for other team members
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Epic Electronic Medical Record System
Timeline
Health Unit Coordinator
Health Partners Park Nicollet Methodist Hospital
08.1994 - Current
Bachelor of Science - Business Administration
Metropolican State University
No Degree - Health Unit Coordinator
Hennepin Technical College
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