Teresa Soriano
New York,NY
Summary
Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Lifes Worc
New York, NY
07.2023 - 04.2024
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Assisted individuals in learning and developing new skills.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Accompanied or transported clients to appointments, errands and social activities.
- Transported clients to doctor's appointments and errands.
DSP Floater
YAI
07.2022 - 11.2022
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Transported clients to doctor's appointments and errands.
Canvasser In-Person/Remote
NYC Health & Hospital Test & Trace
New York, NY
06.2021 - 10.2021
- Document orders for merchandise or enter orders into computers
- Explained and demonstrated products, services and prices.
- Contacted customers to persuade them to purchase merchandise or services
- Circulated among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services
- Set up and displayed sample merchandise at parties or stands
- Collected and analyzed data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
Assistant Pharmacist
Duane Reade
New York, NY
02.2021 - 05.2021
- Operated cash register to process cash or credit sales
- Prepared prescription labels by typing or operating a computer and printer
- Accepted prescriptions for filling, gathering, and processing necessary information
- Answered telephone inquiries, referring callers to pharmacist when necessary
- Greeted customers and help them locate merchandise
- Received store and inventory pharmaceutical supplies or medications. Checked for outdated medications, and notify pharmacist when inventory levels are low
- Processed medical insurance claims, posting bill amounts and calculating copayments
- Trained new pharmacy staff in procedures and customer service standards.
Crew Member
AMC Theaters
New York, NY
12.2018 - 08.2019
- Maintained sanitation, health, and safety standards in work areas
- Cleaned food preparation areas, cooking surfaces, and utensils
- Cooked and packaged batches of food
- Answered customers' questions and provide information on procedures or policies
- Processed merchandise returns and exchanges
- Greet customers entering establishments.
Education
Doctor of Psychology -
College of Staten Island
06.2024
Skills
- Problem-Solving
- Microsoft Experience
- Organizing
- Data Entry
- Teamwork
- Customer Service
- Client documentation
- Client Support
References
References available upon request
Timeline
Direct Support Professional
Lifes Worc
07.2023 - 04.2024
DSP Floater
YAI
07.2022 - 11.2022
Canvasser In-Person/Remote
NYC Health & Hospital Test & Trace
06.2021 - 10.2021
Assistant Pharmacist
Duane Reade
02.2021 - 05.2021
Crew Member
AMC Theaters
12.2018 - 08.2019
Doctor of Psychology -
College of Staten Island
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