Dynamic receptionist with proven expertise at Paboojian & Bell, Inc., excelling in client interaction and clerical support. Adept at managing sensitive records and financial documentation, ensuring confidentiality and accuracy. Recognized for enhancing office efficiency and fostering a welcoming environment, demonstrating strong attention to detail and effective communication skills.
Overview
24
24
years of professional experience
Work History
RECEPTIONIST
Paboojian & Bell, Inc. (Law Firm)
Fresno, CA
03.2002 - 08.2026
Greeted visitors, establishing a welcoming atmosphere and positive first impression for the company.
Answered incoming calls and routed questions to appropriate staff members.
Managed sensitive records with confidentiality, adhering to privacy policies and safeguarding client information.
Supported administrative work by filing documents, photocopying materials, and preparing correspondence.
Trained receptionist staff on office procedures and protocols for consistent coverage across shifts.
Organized incoming intakes, prepared rejection letters, and tracked status updates.
Scanned documents and sent files to the correct person.
Forwarded faxed and online intakes to the correct person.
Coordinated office depositions and mediations, ensuring smooth logistics and effective communication among parties.
Requested maintenance services for office equipment to ensure functionality.
Prepared checks for QuickBooks and reconciled accounts.
Ordered office supplies and cleaning supplies.
Kept the front lobby organized and running smoothly and calmly.
Education
High School Diploma -
Woodrow Wilson High School
San Francisco, CA
06-1980
Some College (No Degree) - Liberal Arts
San Francisco State University
San Francisco, CA
Some College (No Degree) - Court Reporter
Sierra Valley College
Fresno, CA
Skills
Client interaction and greeting
Clerical support
Document preparation
Correspondence drafting
Typing and correspondence
Phone systems
Microsoft Office applications
Financial recordkeeping proficiency
Detail orientation
Detail-oriented
COVER LETTER
Hiring Manager:
I am interested in a receptionist or intake position. I worked at a successful Personal Injury law firm for 24 years in California. My husband and I bought a home in Sebastian and moved here on August 10.
My position at the law firm was receptionist. I made sure all the incoming potential clients were screened, and sent to the intake specialist. I would make sure that if the intake specialist was not available, I would get basic information so we could call them back. I had done some intakes before, so I would know what important questions to ask. I kept track of all online intakes, and in office intakes. I sent out rejection letters to potential clients, and made sure all intakes were responded to from start to finish. I handled a small account for the partner/owner on QuickBooks. I ordered all supplies, and ran the lobby to keep things organized.
The website for the law firm is:
Paboojianlaw.com
I am reliable, hardworking, and get along easily with everyone. I have a great work ethic and enjoy learning new things. I am extremely loyal. If you give me the opportunity to work for your company, you will not be disappointed. I am a great employee.