Teresa Teshera
Bellingham,WA
Summary
Dynamic Experience Consultant with a proven track record at Legacy Automotive One Advantage, enhancing client satisfaction and driving revenue growth through strategic and design thinking. Excelled in CRM software proficiency and customer empathy, delivering customized solutions and fostering teamwork. Achieved measurable results in client retention and product positioning, demonstrating exceptional problem-solving and leadership skills.
Overview
2020
2020
years of professional experience
Work History
Experience Consultant
Legacy Automotive Buy Here Pay Here
- Researched and resolved complex issues and appeals to facilitate prompt resolution.
- Identified and reported on utilization patterns to enhance quality of service delivery.
- Worked with internal matrix partners to triage issues and submit work requests.
- Conducted routine outreach to support understanding of policies and procedures.
- Delivered measurable results across multiple projects simultaneously while maintaining a high level of professionalism and attention to detail.
- Enhanced client satisfaction by delivering customized consulting services tailored to individual needs.
- Identified growth opportunities and developed strategic plans to drive revenue generation.
Licensed Realtor
Windermere
06.2018 - 02.2020
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
- Compared recently sold area properties to determine competitive market prices.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
- Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Hosted engaging open houses that showcased properties'' unique features, increasing buyer interest and offers received.
- Used Software to create and prepare documents such as closing statements, purchase agreements and deeds.
- Wrote contracts to outline sales and purchases of properties.
Education
Realtor - Real Estate
Rockwell Real Estate
Bellevue, WA02.2018
Skills
- Strategic thinking
- Design thinking
- Visual storytelling
- Customer empathy
- CRM software proficiency
- Teamwork and collaboration
- Problem-solving abilities
- Team leadership
- Client retention
- Product positioning
- Communications management
- Relationship building
- Conflict resolution
- Motivating teams
Timeline
Licensed Realtor
Windermere
06.2018 - 02.2020
Experience Consultant
Legacy Automotive Buy Here Pay Here
Realtor - Real Estate
Rockwell Real Estate
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