Energetic Supervisor successful at motivating and building positive team dynamics to accomplish programs goals. Dedicated to open, communicative culture where employees feel empowered to contribute to organization's success.
Overview
17
17
years of professional experience
Work History
Program Supervisor (Home-Based Supervisor)
Children's Institute, Inc.
02.2019 - Current
Manage quality and effectiveness of services delivered through regular supervision and monitoring of client care documentations
Support assigned staff to provide high quality of services in partnership with families
Assure program requirements are completed by staff in a timely manner
Monitor staff productivity and program requirements by conducting monthly reports
Conduct ongoing monitoring of client charts, home visit observations and solicitation observations
Conduct monthly supervisor with staff, coach staff as needed
Conduct monthly parent meetings
Harbor a professional, positive, and comfortable relationship with clients, families, and work-related personnel
Actively participate in professional development opportunities.
Assist with community resources for healthcare and mental health.
Coach team members on productivity strategies to accomplish challenging goals.
Schedule and supervise staff meetings to discuss new ideas and update participants on program details and milestones.
Provide technical support to staff with necessary resources to carry out duties successfully.
Keep program-related data accurate, up-to-date and easily accessible for accessibility.
Collaborate with other program coordinators to achieve consistency in program objectives and services.
Track and reported expenses accurately to manage program budgets.
Develop and maintained relationships with external partners to facilitate program operations.
Establish and maintained relationships with key stakeholders.
Monitor program performance and outcomes for successful delivery of services.
Refer clients to appropriate team members, community agencies and organizations to meet their needs.
Conduct outreach activities to engage local stakeholders in programs.
Collaborate with community members to develop and implement service initiatives.
Provide leadership, guidance and support to staff members.
Participate in community events to promote services and engage with public.
Coordinate individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Create successful work schedules for each team member to maintain deadlines and fully staff shifts.
Evaluate employee performance and coached and trained to improve weak areas.
Home Visitor
Children's Institute, Inc.
03.2015 - 02.2019
Conducted client intakes explaining program guidelines, HIPPA regulations, child abuse laws/regulations, and completing appropriate agency and funders forms
Conducted weekly home visits to provide positive parent child interaction activities and to support and educate families on child development and positive parenting practices
Assessed families for case management needs and link families to requested resources
Acted as client advocate during critical appointments such as IEP meetings, Regional Center assessments, and any other significant meetings
Documented weekly visits through Stronger Families database
Harbored professional, positive, and comfortable relationship with clients, families, and work-related personnel.
Case Manager
Kedren Community Mental Health Center
01.2013 - 03.2015
Provided case management services to over 60 clients in order to improve client symptoms and behaviors
Assessed families for case management needs, research, and link families to requested resources
Established and foster partnerships with local community organizations to provide clients with quality resources
Exceeded weekly service billing quotas of 35 hours
Tracked case management services through detailed case notes approved by the Department of Mental Health
Conducted client intakes explaining treatment program, HIPPA regulations, child abuse laws/regulations, and completing appropriate Department of Mental Health intake forms
Assisted in facilitating six month and annual updates to re-assess client's treatment goal
Provided client translation during intakes, updates, medical updates, and school meetings when necessary
Acted as client advocate during IEP meetings, Regional Center assessments, and other significant school meetings
Harbored a professional, positive, and comfortable relationship with clients, families, and work-related personnel.
Infant Teacher
World Tots Los Angeles
07.2013 - 10.2013
Responsible for closing duties of the school
Educating and supervising children's indoor and outdoor activities
Planning weekly lessons that align with the creative curriculum
Establishing children's portfolios and goals on a continuous basis
Communicating with parents on an ongoing basis regarding their child's development
Classroom organization.
Infant Specialist
Inland Early Steps Services Inc.
02.2013 - 05.2013
Provided at home services to infants and toddlers with developmental delays
Document child's learning progress by creating daily case notes and progress reports
Follow each child's Individualized Family Service Plan (IFSP) to assure each child's goals are met
Participated in monthly trainings where information and strategies were covered
Created weekly schedules discussing time and location of services.
Area Manager
The Community College Foundation
01.2011 - 01.2013
Directly oversee tutoring staff and monitor service to over 100 students eligible for free tutoring under No Child Left Behind
Collect weekly paperwork from tutors documenting service, ensure completion of paperwork requirements, and submission to parents, schools, and district as needed
Interview, hire, and train new tutors in large groups and one-on-one
Review and approve all Student Learning Plans and provide tutors with the appropriate instructional material required to begin tutoring service
Attend district-provider meetings throughout California to contract with school districts and provide free tutoring to eligible students
Attend provider fairs sponsored by school districts and distribute information to parents interested in enrolling for service
Maintained a professional, positive, and comfortable relationship with parents and students
Document and inform parents of student progress
Administered pre and post assessments.
Tutor
The Community College Foundation
01.2009 - 01.2011
Provided at home tutoring/mentoring to 'at-risk' youth as well as students with special needs
Document student learning progress by creating daily case notes and progress reports
Participated in bi-weekly tutoring fairs promoting TCCF tutoring services to parents within LAUSD schools
Create availability schedules discussing the location and time parameters of tutoring sessions.
Teacher Assistant
Ricardo Lizarraga Elementary
01.2007 - 01.2011
Directly worked with Kindergarten through 5th grade students in a classroom setting including English Language Learners and Special Education
Assisted teachers with small groups in order to help students with learning strategies
Assisted teachers, school administrator and staff with maintaining control of assigned classes to ensure a suitable learning environment, both in classrooms and on school grounds.
Education
Master in Early Childhood Education -
National University
Los Angeles, CA
01.2021
Master in Education - Best Practices
National University
Los Angeles, CA
01.2018
B.A. Child Adolescence Development -
Cal State University Northridge
Northridge, CA
01.2010
Skills
Bilingual-Spanish
Microsoft Word
Excel
Power Point
Outlook
Google Docs
Internet Explorer
Google Chrome
Staff Evaluation
Referral Coordination
Hiring and recruitment knowledge
Reporting Requirements
References
Available upon request
Timeline
Program Supervisor (Home-Based Supervisor)
Children's Institute, Inc.
02.2019 - Current
Home Visitor
Children's Institute, Inc.
03.2015 - 02.2019
Infant Teacher
World Tots Los Angeles
07.2013 - 10.2013
Infant Specialist
Inland Early Steps Services Inc.
02.2013 - 05.2013
Case Manager
Kedren Community Mental Health Center
01.2013 - 03.2015
Area Manager
The Community College Foundation
01.2011 - 01.2013
Tutor
The Community College Foundation
01.2009 - 01.2011
Teacher Assistant
Ricardo Lizarraga Elementary
01.2007 - 01.2011
Master in Early Childhood Education -
National University
Master in Education - Best Practices
National University
B.A. Child Adolescence Development -
Cal State University Northridge
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Senior Vice President- Whole Family Strategies & Program Operations at Children's Institute, Inc.Senior Vice President- Whole Family Strategies & Program Operations at Children's Institute, Inc.