Teresa Velasquez
Metairie,LA
Summary
Dedicated Medical Assistant with extensive experience at Dr. Samuel Y Brown, skilled in patient management and clinical documentation. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Proficient in electronic health records and vital sign monitoring, ensuring safety and quality in patient interactions.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dr. Samuel Y Brown
11.2015 - 10.2024
- Participated in training sessions to improve clinical skills and knowledge of medical protocols.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Administered childhood immunizations and any other injections (ex: Rocephin)
Medical Assistant
Dr José Veras Pola
01.2006 - 11.2015
- Assisted in patient intake by collecting medical histories and vital signs.
- Supported healthcare team by preparing examination rooms and maintaining cleanliness.
- Managed appointment scheduling, ensuring efficient patient flow and reduced wait times.
- Educated patients on basic health procedures and office policies to enhance understanding.
- Documented patient interactions in electronic health records for accurate record-keeping.
- Handled administrative tasks including filing, faxing, and responding to patient inquiries promptly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Education
No Degree - Nursing
Delgado Community College
New Orleans, LASkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- Electronic medical records
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Medical supply inventory
- Sterilization techniques
- Trustworthy companion
- Patient management
- Inventory and supply management
Certification
- CMA - Certified Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Dr. Samuel Y Brown
11.2015 - 10.2024
Medical Assistant
Dr José Veras Pola
01.2006 - 11.2015
No Degree - Nursing
Delgado Community College
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