Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teresa Williams

Summary

Energetic, dedicated Customer Service and Sales professional with a proven reputation for integrity and ability to influence seeks a position with an organization that can benefit from over 15 years of extensive experience in effectively motivating others to achieve individual and departmental goals. Enthusiastic and dynamic individual who creates and builds a team environment that successfully produces consistent desired results.





















Overview

22
22
years of professional experience
1
1
Certification

Work History

Solutions Specialist

Verizon Wireless
12.2005 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Sales, Reporting, Written Communication, Computer Savvy, Peer Coaching, Self Starter, Quality Control, Client Retention, Filing & Record Keeping
  • Built positive rapport and relationships for high levels of customer satisfaction.

Senior Secretary

Heritage Hospital
07.2002 - 12.2005
  • Developed strong working relationships with external vendors or partners through consistent communication, negotiation skills, and exemplary customer service.
  • Coordinated travel arrangements for executives, including flight bookings, hotel reservations, and ground transportation logistics.
  • Collaborated closely with human resources departments in recruitment efforts by scheduling interviews, collecting candidate information, or assisting with job posting creation.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Safeguarded sensitive information with strict adherence to confidentiality protocols and data protection regulations.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

Adult And Continuing Education

Nash Community College
Rocky Mount, NC
02.2003

High School Diploma -

Rocky Mount High School
Rocky Mount, NC
06.1987

Skills

  • Remote Technical Support
  • Retail store support
  • Product Sales
  • Recommending products
  • Data Entry
  • Point of sale operation

Certification

Continuing Education

Timeline

Solutions Specialist

Verizon Wireless
12.2005 - Current

Senior Secretary

Heritage Hospital
07.2002 - 12.2005

Adult And Continuing Education

Nash Community College

High School Diploma -

Rocky Mount High School

Similar Profiles

CREATE PROFILE
Teresa Williams