Professional Summary
Overview
Work History
Education
Skills
Timeline

Teresa Reyes DiCasimirro

Michael Kors
Bernville,PA
31
years of professional experience

Dynamic Store Manager with expertise in driving profitable sales growth and developing high-performing teams. Proven success in enhancing customer engagement through tailored clienteling strategies.

Work History

Store Manager Training Store Manager

8 Years 1 Month
Michael Kors | 06.2018 - Current

● Led high-volume luxury store operations and drove profitable sales growth.
● Trained and coached Store Managers, Assistant Store Managers, and emerging leaders.
● Recruited, onboarded, and developed high-performing teams.
● Improved conversion, UPT, and average sale through clienteling and selling strategies.
● Partnered with district and regional leadership on business goals and initiatives.
● Managed payroll, scheduling, expenses, inventory, shrink, and compliance.
● Built a culture of accountability, inclusion, and service.


Manager, Louis Vuitton | Fifth Avenue, New York, NY | July 2001 – 2010 Leather Goods & Ready-to-Wear
● Managed 70% of total sales volume in the Fifth Avenue flagship, contributing to annual sales above $57M.
● Recruited, trained, and developed a 30-person sales team.
● Coached new supervisors on leadership, performance management, and productivity.
● Executed monthly merchandising standards and visual directives.
● Represented the business at merchandise previews and buying appointments in Paris.
● Implemented inventory controls that reduced shrink and protected assets.
● Consistently met quarterly sales goals through strategic planning and client development.


Store Manager,
Giorgio Armani | New York, NY | May 1999 – July 2001
● Exceeded monthly sales goals through high-touch client service and business development.
● Increased Fall/Winter sales by 14% year over year.
● Led product knowledge and sales training to strengthen team performance.
● Managed inventory and partnered with buyers and account executives on assortment planning.
● Built long-term relationships with high-profile clients to drive repeat business.


Business Manager,
Carolee at Saks Fifth Avenue | New York, NY | April 1997 – May 1999
● Exceeded annual sales goals by 11%.
● Supervised, scheduled, coached, and evaluated fashion consultants.
● Produced weekly sales and inventory reports to track performance.
● Implemented customer service initiatives that improved satisfaction and sales productivity.


Manager, Nordstrom | Paramus & Edison, New Jersey | March 1995 – April 1997
● Exceeded monthly sales goals, averaging more than $22,000 in personal sales.
● Earned Nordstrom All Star recognition for customer service and sales performance.
● Recruited, trained, and developed sales associates.
● Served frequently as Acting Store Manager to ensure smooth daily operations.


EDUCATION
Bachelor of Fine Arts, Advertising Design
College of the Holy Spirit, Manila, Philippines Sent from my iPhone

Store Manager

1 Year 11 Months
Reed Krakoff | 07.2010 - 06.2012
  • Directed daily operations, ensuring optimal store performance and customer satisfaction.
  • Developed and implemented staff training programs, enhancing team productivity and service quality.
  • Analyzed sales trends, adjusting inventory strategies to meet changing customer demands effectively.
  • Streamlined operational processes, resulting in improved efficiency and reduced overhead costs.

Manager

8 Years 11 Months
Louis Vuitton - LVMH | 07.2001 - 06.2010

Led cross-functional teams to enhance customer experience and optimize store operations.

Developed and implemented training programs to elevate staff performance and service standards.

Analyzed sales data to identify trends and inform strategic merchandising decisions.

Fostered relationships with key stakeholders to strengthen brand presence in local markets.

● Managed 70% of total sales volume in the Fifth Avenue flagship, contributing to annual sales above $57M.
● Recruited, trained, and developed a 30-person sales team.
● Coached new supervisors on leadership, performance management, and productivity.
● Executed monthly merchandising standards and visual directives.
● Represented the business at merchandise previews and buying appointments in Paris.
● Implemented inventory controls that reduced shrink and protected assets.
● Consistently met quarterly sales goals through strategic planning and client development.

Store Manager

2 Years 2 Months
Giorgio Armani | 05.1999 - 07.2001
  • Fostered a positive team environment through effective communication and conflict resolution strategies.
  • Established merchandise presentation standards, increasing visual appeal and driving sales growth.
  • Led loss prevention initiatives, safeguarding assets while maintaining compliance with industry regulations.
  • Collaborated with corporate leadership on strategic planning to align store objectives with overall business goals.

● Exceeded monthly sales goals through high-touch client service and business development.
● Increased Fall/Winter sales by 14% year over year.
● Led product knowledge and sales training to strengthen team performance.
● Managed inventory and partnered with buyers and account executives on assortment planning.

Store Manager

2 Years 1 Month
Carolee | 04.1997 - 05.1999
  • Collaborated with corporate leadership on strategic planning to align store objectives with overall business goals.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • ● Exceeded annual sales goals by 11%.
    ● Supervised, scheduled, coached, and evaluated fashion consultants.
    ● Produced weekly sales and inventory reports to track performance.
    ● Implemented customer service initiatives that improved satisfaction and sales productivity.

Manager

1 Year 11 Months
Nordstrom | 05.1995 - 04.1997
  • Managed inventory processes, ensuring accuracy and efficiency in stock management systems.
  • Oversaw visual merchandising strategies, aligning displays with seasonal campaigns and brand guidelines.
  • Conducted performance evaluations, providing feedback to improve team productivity and morale.
  • Spearheaded initiatives that drove revenue growth while maintaining luxury brand integrity.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • ● Exceeded monthly sales goals, averaging more than $22,000 in personal sales.
    ● Earned Nordstrom All Star recognition for customer service and sales performance.
    ● Recruited, trained, and developed sales associates.
    ● Served frequently as Acting Store Manager to ensure smooth daily operations.

Education

Bachelor of Arts - Advertising

College of The Holy Spirit | Philippines | 05-2001

Skills

Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Training and mentoring
Team leadership and coaching
Inventory management
Recruitment and hiring
Goals and performance
Team building and leadership
Operations management
Loss prevention
Product merchandising

Timeline

Store Manager Training Store Manager

Michael Kors
06.2018 - CurrentRead More

Store Manager

Reed Krakoff
07.2010 - 06.2012Read More

Manager

Louis Vuitton - LVMH
07.2001 - 06.2010Read More

Store Manager

Giorgio Armani
05.1999 - 07.2001Read More

Store Manager

Carolee
04.1997 - 05.1999Read More

Manager

Nordstrom
05.1995 - 04.1997Read More

College of The Holy Spirit

Bachelor of Arts from Advertising
Read More
Teresa Reyes DiCasimirro