Summary
Overview
Work History
Education
Skills
Timeline
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Teresita Gonzalez

Katy,Texas

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

1
1
year of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Cashier

El Rey Cuban & Mexican Cuisine
Katy, TX
07.2023 - 02.2024
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Making alcoholic beverages.
  • Making lattes, cappuccinos, iced drinks, espresso shots, hot chocolates.
  • Serving food.
  • Takingaking dine in and drive thru orders. Cleaningeaning machines when closing.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Carhop

Sonics Drive In
03.2023 - 07.2023
  • Assisted in the training of new carhops, sharing best practices for success in the role.
  • Ensured order accuracy, double-checking each order before delivering to customers.
  • Improved efficiency by restocking supplies during downtime periods between orders.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Maintained a clean and organized workspace for efficient food preparation and delivery.
  • Balanced orders on trays weighing over 7 lbs and delivered them to cars.
  • Enhanced sales by upselling menu items and promoting daily specials.
  • Answered guest questions and promoted special products.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.

Education

Texas Virtual Academy
From Home
08.2020 - 06.2025

Skills

Customer Service

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Timeline

Cashier

El Rey Cuban & Mexican Cuisine
07.2023 - 02.2024

Carhop

Sonics Drive In
03.2023 - 07.2023

Texas Virtual Academy
08.2020 - 06.2025
Teresita Gonzalez