Teresita Robles
Raleigh
Summary
Service‑minded and detail‑focused professional with experience in leasing operations, resident support, and community engagement. Earned the $3 Million Club in under two years by blending attentive customer care with strong sales performance. Appreciated for a warm communication style, polished professionalism, and the ability to build meaningful, trust‑based relationships.
Overview
11
11
years of professional experience
Work History
Leasing Consultant
Bell Partners
Raleigh, NC
04.2024 - Current
- Managed the full leasing cycle, including tours, follow‑ups, application processing, and move‑ins.
- Consistently achieved and maintained 97% occupancy at a stabilized community through strategic leasing efforts and strong resident rapport.
- Transitioned to a lease‑up community, contributing to rapid occupancy growth by generating leads, converting prospects, and promoting the community’s brand and value.
- Utilized Yardi CRM and leasing tools to track leads, manage guest cards, and maintain accurate prospect data.
House and Pet Sitter
Rover.com
Raleigh, NC
06.2015 - 04.2024
- Provided in‑home pet care including feeding, walking, exercise, medication administration, and behavior monitoring for dogs, cats, and other household pets.
- Managed multiple bookings, including overnight stays, drop‑ins, and recurring visits, while maintaining punctuality and reliability.
- Built trust‑based relationships with residents and clients through professionalism, accountability, and high‑quality service.
Education
Associate of Science - Business Analytics
Wake Technical Community College
Raleigh, NC05-2023
Skills
- Customer service
- Fair housing regulations
- CRM software
- Market trends
- Interpersonal relations
- Team building
- Multi-family property management
Accomplishments
Honored repeatedly with Bell’s Core Values & Rock It awards for exceptional service, teamwork, and commitment to company standards.
Languages
Spanish
Native or Bilingual
Timeline
Leasing Consultant
Bell Partners
04.2024 - Current
House and Pet Sitter
Rover.com
06.2015 - 04.2024
Associate of Science - Business Analytics
Wake Technical Community College