Teresita J. Espinoza
Fort Worth,TX
Summary
Driven and dependable, I leveraged my front desk management and customer service skills at Martinizing Dry Cleaners to enhance guest satisfaction and resolve issues promptly, significantly boosting customer ratings. As a team player with a knack for maintaining high efficiency in fast-paced environments, I consistently contributed to smooth operations and timely meal service at Sunny Street Cafe.
Overview
4
4
years of professional experience
Work History
Front Desk
Martinizing Dry Cleaners
03.2022 - 09.2023
- Accurately processed payments.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
Kitchen Assistant
Sunny Street Cafe
04.2019 - 01.2020
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Cosmetology License - Hairstyling
JN BEAUTY COLLEGE
Fort Worth, TX11.2023
Skills
- Team player mentality
- Reliability and punctuality
- Patience and composure
- Calendar Management
- Customer Service
- Front Desk Management
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Front Desk
Martinizing Dry Cleaners
03.2022 - 09.2023
Kitchen Assistant
Sunny Street Cafe
04.2019 - 01.2020
Cosmetology License - Hairstyling
JN BEAUTY COLLEGE
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