Teressa Cunningham
San Antonio,TX
Summary
High-energy and dependable salon manager with demonstrated expertise in guest services, product promotion and employee coaching. Excellent knowledge of salon retail products. Conscientious and enterprising manager with commitment to enhancing business operations and team productivity.
Overview
7
7
years of professional experience
2012
2012
years of post-secondary education
Work History
Salon Manager
Les Salon
Frederick, Maryland
12.2018 - 07.2025
- Managed daily salon operations and coordinated staff schedules.
- Oversaw inventory management and ordered supplies as needed.
- Trained new stylists on salon procedures and customer service standards.
- Ensured compliance with health and safety regulations for staff and clients.
- Developed marketing strategies to promote salon services and increase clientele.
- Handled client inquiries and resolved complaints to ensure satisfaction.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
- Conducted regular meetings to brief employees about salon's success and announce sales goals.
- Oversaw inventory control for retail products and supplies.
- Resolved guest complaints.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
- Conducted interviews with prospective employees prior to hiring decisions being made.
- Trained and mentored team members to achieve optimal performance and meet challenging business targets.
- Consulted with customers to understand needs and recommend professional services.
- Implemented cost-saving measures throughout the business to reduce overhead expenses.
- Performed regular maintenance checks on equipment used in the salon to ensure safe operation.
- Negotiated contracts with vendors for supplies, equipment, and other resources necessary for daily operations.
Education
Certified Medical Assistant - Medical Assistant
Star Technical Institute
Lakewood, NJ 09.2006 - 09.2026
Associate of Applied Science - Sociology
Ocean County College
Toms River, NJ 09.1990 - 05.1992
Toms River High School South
Toms River, NJSkills
- Team management
- Customer service
- Inventory control
- Appointment scheduling
- Conflict resolution
- Time management
- Employee mentoring
- Salon safety and security
- Salon operations
- Stock maintenance
Timeline
Salon Manager
Les Salon
12.2018 - 07.2025
Certified Medical Assistant - Medical Assistant
Star Technical Institute
09.2006 - 09.2026
Associate of Applied Science - Sociology
Ocean County College
09.1990 - 05.1992
Toms River High School South