Teressa LeBlanc
Lumberton,Texas
Summary
Experienced front office coordinator with a strong background in insurance billing and patient care. Expertise in managing inventory and streamlining administrative processes to enhance operational efficiency. Focused on ensuring patient satisfaction through effective communication and timely access to necessary medications.
Overview
22
22
years of professional experience
Work History
Front Office Manager/Coordinator
Jackson L Porter, D.D.S.
Beaumont, Texas
05.2014 - Current
- Managed insurance claims and billing processes for patient accounts to streamline revenue cycle.
- Processed payroll and managed tax payments for employees to ensure compliance and timely compensation.
- Served as a personal assistant to the dentist when it came to scheduling and booking his own appointments.
- Communicate with other physicians when a patient reports having had major surgery, so we can determine whether they are pre-med and whether a wait period is needed before treatment.
- Called in prescriptions for SBE patients to ensure timely access to medications.
- Process daily/monthly/yearly reports.
- Inventory office supplies and restocked items.
Assistant Manager; Carhop
Sonic Drive Inn
Silsbee, Texas
11.2007 - 03.2009
- Ensured compliance with sanitation, health, and safety standards in work areas.
- Verified prepared food met quality and quantity standards for customer satisfaction.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Delivered food and drink orders while accurately processing customer payments.
- Supervised and trained employees to enhance team performance. such as supervising and training employees.
- Process end-of-day activities, such as reconciling the office bank accounts and making daily/nightly deposits.
Receptionist; Security Monitor; Uncertified Med Tech
Beaumont Center Halfway House
Beaumont, Texas
06.2004 - 11.2006
- Greet visitors or callers and handle their inquiries, or direct them to the appropriate people based on their needs.
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheets, word processing, database management, and other applications.
- Learned new office technologies to streamline operations.
- Conduct head counts to ensure that each client is present.
- Monitor clients' conduct in housing units and during work or recreational activities, in accordance with established policies, regulations, and procedures, to prevent escapes or violence.
- Engaged in mandatory job training sessions to improve skills.
- Drive passenger vehicles to transport clients to other institutions, courtrooms, hospitals, and doctor visits.
- Oversaw tracking and inventory processes for clients' medications.
- Supervised clients in filling medication containers and taking prescribed doses.
- Communicated with MHMR to secure timely medication refills for patients.
Education
Bachelor of Science - Information Technology
Western Governors University
08-2026
Skills
- Insurance billing
- Inventory management
- Project management
- Data analysis
- Microsoft Office
- Customer service
- Communication skills
Professional References
- Jerry Leger, 409-504-4800
- Jackson L Porter DDS, 409-781-4622
Timeline
Front Office Manager/Coordinator
Jackson L Porter, D.D.S.
05.2014 - Current
Assistant Manager; Carhop
Sonic Drive Inn
11.2007 - 03.2009
Receptionist; Security Monitor; Uncertified Med Tech
Beaumont Center Halfway House
06.2004 - 11.2006
Bachelor of Science - Information Technology
Western Governors University