Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teri Brown

Santee,CA

Summary

I have had many years in hospitality field. I've also worked with children in foster homes. I am a person who works independently and I'm a self-starter. I owned my own business for 12 years and had many different jobs and experiences. I only shut the business down when my son had cancer and I took care of him and his 2 children while his wife worked. I have worked for Aaron auto as a cashier and loved it. I was great with customers. I cared for many animals when I owned my own business. I handled hawks, iguanas, rabbits, and many kinds of dogs and cats. I've had the food handles card and can get one again and pass. I am a great person to work with. I get along with working staff and customers. I have a bubbly personality and a great smile. If I am on time for my shift, I'm late. I like to always arrive 20 minutes before my shift. I call out usually only 4 times a year if that.

Overview

13
13
years of professional experience

Work History

Lead Cashier

AHF Out of The Closet store
04.2022 - 04.2024
  • Head cashier
  • Put out cash drawers in morning and pulled at end of shifts
  • I took in all forms of payments
  • Handled all customer service problems.
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.

Head Cashier

Lowe's Home Improvement
02.2020 - 04.2022
  • Took in all forms of payments
  • Well at multitasking and a handle any problems that come my way.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Cashier

The Home Depot
09.2017 - 08.2019
  • Cashier
  • I took in all forms of payments
  • I gave great customer service
  • I multitasked and great organization skills
  • I kept area clean and stocked
  • Directed customers to locations for their requests.

Coordinated Suicide Pervention Hotline

Napa County Office of Education, Community Programs
01.2011 - 08.2016
  • Trained new staff how to handle incoming calls
  • Made out schedules
  • Paid all bills
  • Worked 47 hours a week on phone lines.
  • Spearheaded strategic planning initiatives to align prevention efforts with changing community needs and priorities.
  • Developed comprehensive prevention strategies tailored to the specific needs of the community.
  • Implemented data-driven decision-making processes to continuously assess and improve program outcomes.
  • Kept accurate and detailed records to track and document client progress.
  • Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
  • Collaborated closely with law enforcement agencies to develop coordinated responses to emerging drug trends in the area.

Education

AAS - Psychology

Solano Community College
Fairfield, CA
04.2019

Skills

  • Food Service
  • Cashiering
  • Cash Handling
  • Host/Hostess
  • Cooking
  • Customer Service
  • Serving Experience
  • Babysitting
  • Nannying
  • Childcare
  • Bartending
  • Food Preparation
  • POS
  • Animal Care
  • Kitchen Experience
  • Fast Food
  • Pet Care
  • Food Production
  • Autism Experience
  • Senior care
  • Dementia care
  • Memory care
  • Training and coaching
  • Customer Assistance
  • Point of sale operation
  • Manager support
  • Dependability
  • Workflow Coordination
  • Tactfulness
  • Sales expertise
  • Cash handling expertise
  • Positive Attitude
  • Adaptability and Dependability
  • Customer Service Management
  • Punctuality
  • Problem-Solving

Timeline

Lead Cashier

AHF Out of The Closet store
04.2022 - 04.2024

Head Cashier

Lowe's Home Improvement
02.2020 - 04.2022

Cashier

The Home Depot
09.2017 - 08.2019

Coordinated Suicide Pervention Hotline

Napa County Office of Education, Community Programs
01.2011 - 08.2016

AAS - Psychology

Solano Community College
Teri Brown