Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teri Kremer

Sun Prairie,WI

Summary

I offer varied skill sets including customer service, strong written communication skills, data entry in multiple softwares ranging from arts to taxes. I take pride in my work ethic, dependability and problem solving. Seeking a job that appeals to my many interests.

Overview

37
37
years of professional experience

Work History

Business Services Specialist - Part Time

City of Sun Prairie
02.2018 - 11.2024
  • Worked with city departments to handle vendor creation. Entered all accounts payable data and EFT payment entry for City of Sun Prairie.
  • Independent data entry for all Finance Department Pcards (credit card) purchases, all utility, phone and AP entry.
  • Worked as a team member in Finance Department, all work was double checked before payments or bills were sent out. All entries in Finance Department were externally audited on a yearly basis, accuracy was important.
  • November through January, assisted with tax collection, entry, calls and inquiries. Strove to provide excellent customer care for home and business owners in Sun Prairie.
  • Introduced IT department to SOP manual creation and created manuals for AP and AR procedures in Tango software.
  • Developed procedures for Accounts Receivable and generated bills for City of Sun Prairie, about 600 annually.
  • Other duties as necessary, including scanning all cash receipting, bank statements, and Certificate of Liabilty Insurance certificates and ordering supplies and business cards.

Elections Clerk and Data Entry - LTE Positions

City of Sun Praire
10.2016 - 02.2018
  • Trained and worked as elections poll worker for several elections starting in 2016, including voter registration, voter check in and mail in ballot sorting and verification by district.
  • Provided clerical support through data entry for transition to MUNIS software at City of Sun Prairie Clerk's Department for dog licenses.
  • Provided customer service and worked with scheduling for the Assessor's Office during revaluation year.


Volunteer

Various
09.2008 - Current

As my children were growing up, I volunteered at several organizations. Completed various volunteer tasks for our church, elementary school, WYSO and starting this year, Wisconsin Film Fest.

Ticketing Software Customer Service Representative

Prologue/Protix/Tickets.com
09.1993 - 09.2003
  • Provided customer service for Prologue Ticketing Software. Software was used in over 100 arts and sports organizations across the country.
  • Our small, homegrown Madison based software company worked in combination with IBM to provide ticketing for the 1996 Atlanta, 2000 Australia and 2002 Salt Lake City Olympics.
  • Worked with programmers to test software fixes and data import, as well as data purging software.
  • Wrote documentation for software.
  • Helped with annual user meeting in Madison, training sessions and social outings.

Art Gallery Assistant - Part Time

Wisconsin Arts Gallery and Framing
05.1988 - 09.1993
  • Worked at our family owned Art and Framing Gallery in Green Bay, providing framing options for original pieces of art, photography and prints.
  • Assembled custom frames and framing for artwork.
  • Sold jewelry, ceramics and original art at the gallery.

Box Office Employee and Usher Lead

Weidner Center
09.1988 - 05.1993
  • Worked as a student and then as an LTE in the box office and UW Green Bay Theatres for 5 years.
  • Part of the grand opening of the Weidner Center. Learned Prologue Software for ticketing, and provided customer service at box office.
  • Worked as the lead usher to assign volunteers for the performances at Weidner Center and oversee any ticketing issues or concerns.


Education

Studies in Medieval History - One Year -

Western Michigan University
Kalamazoo, MI
06-1993

Bachelor of Arts - English Language And Literature

University of Wisconsin, Green Bay
Green Bay, WI
06-1991

Skills

  • Verbal and written communication
  • Customer service
  • Adaptability and dependability
  • Friendly and outgoing
  • Data entry
  • Data confidentiality
  • Problem-solving
  • Flexible schedule

Timeline

Business Services Specialist - Part Time

City of Sun Prairie
02.2018 - 11.2024

Elections Clerk and Data Entry - LTE Positions

City of Sun Praire
10.2016 - 02.2018

Volunteer

Various
09.2008 - Current

Ticketing Software Customer Service Representative

Prologue/Protix/Tickets.com
09.1993 - 09.2003

Box Office Employee and Usher Lead

Weidner Center
09.1988 - 05.1993

Art Gallery Assistant - Part Time

Wisconsin Arts Gallery and Framing
05.1988 - 09.1993

Studies in Medieval History - One Year -

Western Michigan University

Bachelor of Arts - English Language And Literature

University of Wisconsin, Green Bay
Teri Kremer