TERI MINANA
Alpharetta,GA
Summary
Passionate and results driven leader with a record of success in developing and retaining high performing teams, by leveraging strengths, empowering and leading others to make smart, sustainable decisions. Skilled in performing root cause analysis, design and implementation of innovative and diverse solutions that increase sales and profitability. Positive change agent that embraces challenges and feedback. Extremely collaborative and effective communicator who encourages new ideas and risk taking. Reputation for creating brand loyalty with an exceptional customer experience.
Overview
31
31
years of professional experience
Work History
District Sales Manager- Soma Intimates
KNITWELL GROUP
Atlanta, GA
04.2022 - Current
- Managed a team of 25 store managers throughout 6 southeastern states, focusing on achieving sales targets and operational excellence.
- Facilitated ongoing talent development by conducting regular check-ins and implementing personalized growth plans for all leaders.
- Cultivated robust partnerships with cross-functional teams to drive collaborative business initiatives.
- Drove continuous enhancement of key performance metrics, achieving top 1/3 payroll performance and maintaining customer engagement satisfaction scores above 90%.
- Executed targeted initiatives to strengthen selling culture, achieving top 3 ranking in company sales performance through improved customer engagement.
- Developed and executed monthly workshops aimed at improving recruiting efforts and fostering talent retention initiatives.
- Cultivated leadership potential by mentoring and promoting 4 assistant managers to store managers and 2 store managers to market managers through strategic delegation and targeted training initiatives.
District Sales Manager
OFFICE DEPOT
Atlanta, GA
07.2021 - 05.2022
- Oversaw 21 general managers across North Georgia market, driving a total sales volume of $70 million.
- Provided strategic leadership and feedback to management staff, driving KPI results and fostering a culture of operational excellence and customer satisfaction.
Flagship Store Manager/ Group Manager in Training
FEDEX OFFICE
Atlanta, GA
04.2019 - 07.2021
- Responsible for the overall operation of a high volume center through the development of store teams.
- Drove sales and profit through execution of consistent daily operating standards and exceeding customer expectations.
- Talent acquisition, training and daily coaching of team members.
- Cultivated strong relationships with local key accounts to achieve sales performance and year over year growth.
- Enhanced communication and partnership with key account, established stronger controls on projects to ensure on-time and accurate production, resulting in districts number 1 revenue account.
- Top ranking customer service results, leveraged teams training, leadership and expertise, within first 3 months increased performance 14%.
District Manager
LANDS' END INC
Atlanta, GA
11.2007 - 02.2019
- Managed total of 31 locations comprised of 2 districts, Southeast/Northern Mid-Atlantic.
- Motivated and inspired management teams to uphold Lands' End brand expectations, delivering top line sales results, KPI's and operating objectives, while achieving an outstanding in-store customer experience.
- Orchestrated purposeful district training sessions to strengthen overall visual footprint and brand consistency district wide reducing reset payroll 8%.
- Reduced payroll costs 10% by developing labor management tools supporting low to mid-volume stores, also producing 15% sales increase and improved customer engagement.
- Trained and mentored 7 new District Managers over 5 years, designed comprehensive on-boarding program for cohesive brand message and retention.
District Manager
HAROLD'S
Atlanta, GA
05.2000 - 08.2007
- Led team of 10 General Managers in an upscale specialty retail environment, throughout 6 states in the Southeast.
- Supervised and encouraged management teams to deliver consistent incremental business results.
- Managed talent including recruiting, training and placement.
- Inspired teams to deliver brand standards in both visual execution and operational excellence.
- Coached management leaders in customer service, data driven analysis, collaborative leadership and continuous team building, producing a 15% comp sales increase first 3 years.
- Recognized for innovative approach by HR business partners toward ability to actively recruit, coach and retain top talent.
- Focused on opportunity to develop best practices towards continuous improvement of management teams during initial 2 years and reduced turnover 10%.
- Partnered with merchants and cross-functional teams, building warm-weather store assortments and business strategies, increasing sales and key metrics by 20%, with 8% reduction of inventory.
- Created and led restructure of community outreach program resulting in $150,000 add of sales revenue within 6 months which influenced company vision and marketing focus.
Store Manager /DMIT/ Trainer
ANN TAYLOR, INC.
Atlanta, GA
01.1996 - 05.2000
- Directed all activities of assistant managers and staff within largest volume store in Atlanta.
- Accountable for sales achievement, client experience, visual presentation, talent acquisition, and maximizing profits.
- Motivated sales team to increase overall store clientele, coaching teams on driving stronger ads and upt resulting in a 41% sales increase over 2 years.
- Recognized for creation of DMIT program and Quarterly training sessions for new Managers at all levels, reducing turnover at management level.
- Effectively managed store level operating expenses to provide outstanding customer engagement while meeting sph, payroll and labor goals, through review of scheduling with work force management.
- Recognized top quartile performer.
Education
Bachelor of Science (BS) - Textile and Apparel Management, Fashion Merchandising
University of Missouri
Columbia, MOSkills
- Champion Client Experience
- Business Development
- Selling Metrics and Analysis
- Talent Attraction
- Project Management
- Strategic Operations
Timeline
District Sales Manager- Soma Intimates
KNITWELL GROUP
04.2022 - Current
District Sales Manager
OFFICE DEPOT
07.2021 - 05.2022
Flagship Store Manager/ Group Manager in Training
FEDEX OFFICE
04.2019 - 07.2021
District Manager
LANDS' END INC
11.2007 - 02.2019
District Manager
HAROLD'S
05.2000 - 08.2007
Store Manager /DMIT/ Trainer
ANN TAYLOR, INC.
01.1996 - 05.2000
Bachelor of Science (BS) - Textile and Apparel Management, Fashion Merchandising
University of Missouri
Additional Relevant Experience
- ANN TAYLOR INC., /LOFT, Atlanta, GA, Store Manager / DMIT / Trainer / New Store Opener
- RICH'S/MACY'S, Atlanta, GA, Assistant Store Manager
- FOLEY'S, Dallas, TX, Assistant Store Manager
- MACY'S, Atlanta, GA, Buyer