TERI PEPPER
Yakima,WA
Overview
5
5
years of professional experience
Work History
Instacart Shopper
Instacart
05.2020 - Current
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Maintained high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
- Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
- Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
- Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
- Improved overall efficiency by staying up-to-date on store layouts and inventory changes through regular visits.
Cashier
Gasco
06.2021 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Ranier Place
01.2019 - 02.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
No Degree - All
Davis High School
Yakima Wa 06.1999
Skills
- Delivery Management
- Product Picking
- Order Accuracy
- Reading Comprehension
- Quick Learner
- Strong Work Ethic
- Positive attitude
- Multitasking abilities
- Effective communication
Timeline
Cashier
Gasco
06.2021 - 09.2023
Instacart Shopper
Instacart
05.2020 - Current
Cashier
Ranier Place
01.2019 - 02.2021
No Degree - All
Davis High School