- Drawing and Painting
- Creative Writing
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Gym Workouts
- Dancing
- High-Intensity Interval Training
- Hiking
- Kayaking
- Running
- Enjoy hobbies that combine physical activity with outdoor exploration
Teri Tischer
Case Manager
Pewaukee,WI
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Case Manager
Humana
04.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Intake Coordinator
Ascension Healthcare
03.2023 - 04.2024
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Completed intake assessment forms and filed clients' charts.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Established rapport with patients through empathetic listening skills and providing relevant information regarding their care plans.
Certified Nursing Assistant/Health Unit Coordinator
Advocate Aurora Health Care
11.2015 - 03.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Built rapport with patients and families, providing emotional support during difficult times.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Certified Nursing Assistant Preceptor/Health Unit Coordinator
ProHealth Care Waukesha Memorial Hospital
07.2007 - 11.2015
- Oversaw work of nursing student technicians and externs to educate on proper procedures and how to prioritize care tasks.
- Promoted patient-centered care by actively listening to concerns, advocating for their needs, and providing emotional support when needed.
- Collaborated with interdisciplinary teams to create personalized care plans that addressed the unique physical, mental, and emotional needs of each patient.
- Assisted patients with daily activities, promoting independence and improving overall quality of life.
- Mentored new hires in proper procedures for handling medical emergencies while maintaining composure under pressure.
Education
No Degree - Health, Nutrition And Wellness Certification
UWM Waukesha Extension
Waukesha, WI08-2023
Bachelor of Arts - Health Communication
Mount Mary University
Milwaukee, WI05-2018
No Degree - Nursing Assistant Certification
WCTC
Pewaukee, WI10-1999
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Decision-making
- Critical thinking
- Direct patient care
- Multitasking and organization
- Team collaboration
- Empathy and compassion
- Written and verbal communication
- Attention to detail
Accomplishments
- Achieved excellent client outcomes through effectively helping with care management and care coordination.
- Collaborated with team of healthcare professionals in the development of care planning.
Interests
Timeline
Case Manager
Humana
04.2024 - Current
Intake Coordinator
Ascension Healthcare
03.2023 - 04.2024
Certified Nursing Assistant/Health Unit Coordinator
Advocate Aurora Health Care
11.2015 - 03.2023
Certified Nursing Assistant Preceptor/Health Unit Coordinator
ProHealth Care Waukesha Memorial Hospital
07.2007 - 11.2015
No Degree - Health, Nutrition And Wellness Certification
UWM Waukesha Extension
Bachelor of Arts - Health Communication
Mount Mary University
No Degree - Nursing Assistant Certification
WCTC
Similar Profiles
Lindsey WilsonLindsey Wilson
Grievance & Appeals Representative 3 at HumanaGrievance & Appeals Representative 3 at Humana
Monifah CocroftMonifah Cocroft
Healthcare Customer Service Representative at HumanaHealthcare Customer Service Representative at Humana
Jacqueline AugustinJacqueline Augustin
Lead Medical Assistant 4 at HumanaLead Medical Assistant 4 at Humana
Erica ParsonsErica Parsons
Senior IT Vendor Management Professional at HumanaSenior IT Vendor Management Professional at Humana
Evan CataniEvan Catani
Fabrication Welder at Bruno Independent Living Aids Inc.Fabrication Welder at Bruno Independent Living Aids Inc.