Terica Jackson
Mobile,AL
Summary
Motivated and adaptable individual with a passion for delivering exceptional service and building strong client relationships.
Overview
8
8
years of professional experience
Work History
Insurance Agent
Globe Life Liberty National
01.2023 - 11.2024
- Focused on prospecting new clients for life insurance by networking on social media and through community events.
- Managed client accounts and processed insurance claims for a busy brokerage firm.
- Retained valuable customers through diligent follow-up communication efforts after initial policy purchase, fostering long-term loyalty.
Delivery Driver
Amazon
02.2021 - 06.2024
- Demonstrated excellent communications skills and problem-solving abilities when encountering delivery challenges.
- Handled deliveries in a timely manner, ensuring customer satisfaction and on-time delivery.
- Performed route planning, customer service, and managed delivery paperwork for multiple daily deliveries.
Shift Leader
Panda Express
03.2017 - 11.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Associate of Science - Business Administration
Bishop State Community College
Mobile, AL01-2025
Skills
- Job Longevity
- Microsoft Word / Powerpoint
- POS
- Time management
- Client needs analysis
- Upselling
- Counter sales
- Phone etiquette
- Leadership
Timeline
Insurance Agent
Globe Life Liberty National
01.2023 - 11.2024
Delivery Driver
Amazon
02.2021 - 06.2024
Shift Leader
Panda Express
03.2017 - 11.2020
Associate of Science - Business Administration
Bishop State Community College