Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Patient Service Coordinator
MyEyeDr
Manning, SC
02.2021 - Current
Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork.
Organized and maintained patient charts with proper classification and filing systems.
Coordinated insurance authorizations, collected co-payments and resolved discrepancies.
Answered patient questions and fielded complaints to resolve issues.
Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Scheduled and confirmed patient appointments with patients and healthcare professionals.
Optical Technician
MyEyeDr
Manning, SC
02.2021 - Current
Obtained accurate patient histories through detailed interviews and documented information in EHR.
Supported optometrist with vision screenings and exams by obtaining visual acuities.
Read new patient glasses prescriptions with lensometer and noted results for treating physician.
Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
Eyeware Consultant
MyEyeDr
Manning, SC
02.2021 - Current
Applied knowledge of frames, lens designs and materials to assist patients in selection of eyewear.
Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication.
Processed eyeglasses orders and monitored status to verify and notify patients for dispensing.
Described merchandise and explained use, operation and care.
Manager, Server, Bartender
Outback Steakhouse
Warrenton, VA
08.2018 - 03.2020
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Manager, Server, Bartender
Outback Steakhouse
Myrtle Beach, SC
07.2006 - 07.2018
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.