Terine Rish
Rio Vista,CA
Summary
Dynamic Office Manager with a proven track record at Dr. Melisa Doyle, excelling in customer service and organizational skills. Enhanced operational efficiency through streamlined processes and effective task delegation, fostering a productive work environment. Skilled in maintaining confidentiality and managing financial records, contributing to a culture of trust and integrity.
Overview
12
12
years of professional experience
Work History
Office Manager
Dr. Melisa Doyle
Fairfield, CA
04.2014 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Associate Of Arts - Early Childhood Education And Care
Solano Community College
Fairfield, CA05.1997
Timeline
Office Manager
Dr. Melisa Doyle
04.2014 - Current
Associate Of Arts - Early Childhood Education And Care
Solano Community College
Skills
- Customer service
- Office management
- Organizational skills
- Office administration