Summary
Overview
Work History
Education
Skills
Timeline
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Terra Cravey

Silsbee,TX

Summary

Enthusiastic Carhop skilled in fostering food-handling safety and quality while creating unforgettable guest experiences. Maintains accuracy in high-traffic times and collaborate with coworkers efficiently. Communicative and fun-loving worker dedicated to superior customer service. Flexible Carhop maintains top-of-the-line customer service standards. Skilled at memorizing menus and working fast in high-traffic situations. Enthusiastic and personable with solid background of creating positive guest experiences. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.

Overview

2
2
years of professional experience

Work History

Carhop

Sonic
Childress, TX
04.2023 - 09.2023
  • Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
  • Prepared drinks, condiments, and food items according to restaurant standards.
  • Operated cash register accurately and efficiently to process customer payments.
  • Delivered food orders to customers in a timely manner with a friendly attitude.
  • Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
  • Maintained cleanliness of dining area by wiping down surfaces and removing trash from tables between guests.
  • Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
  • Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.

Housekeeper

Holiday Inn Express Hotel
Childress, TX
02.2022 - 09.2023
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Emptied trash receptacles throughout the property.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Organized closets with hangers for guests' clothing items.
  • Responded to requests from guests regarding housekeeping needs.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Provided information about hotel services upon request from guests.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Ensured that all health standards were met during cleaning operations.

Education

High School Diploma -

Childress High School
Childress, TX
05-2023

Skills

  • Order Coordination
  • Menu Memorization
  • POS Systems
  • Safe Food Handling
  • Payment Processing
  • Beverage Preparation
  • Food Handling
  • Promptness and Punctuality
  • Flexible Schedule
  • Food Serving Basics
  • Enhancing Customer Experience
  • Fast and Efficient
  • Sanitation Practices
  • Friendly Attitude
  • Goal-Oriented
  • Restaurant Policies
  • Tray Carrying and Balancing
  • Heavy Lifting
  • Excellent Customer Service
  • Teamwork and Collaboration
  • Customer Interaction
  • Adaptability and Dependability
  • Good Communication
  • Willing to Learn
  • Order Taking
  • Order Accuracy
  • Guest Satisfaction
  • Performance Improvement

Timeline

Carhop

Sonic
04.2023 - 09.2023

Housekeeper

Holiday Inn Express Hotel
02.2022 - 09.2023

High School Diploma -

Childress High School

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Terra Cravey