Tyler Jackson
Tahlequah,OK
Summary
Enthusiastic Carhop skilled in fostering food-handling safety and quality while creating unforgettable guest experiences. Maintains accuracy in high-traffic times and collaborate with coworkers efficiently. Communicative and fun-loving worker dedicated to superior customer service. Energetic Carhop with in-depth knowledge of food service safety and sanitation and 2 and a half years of experience. Committed to staying efficient in busy times and collaborating with co-workers for optimal customer service. Industrious and efficient with aptitude for product promotion.
Hardworking and motivated McDonald's Manager, 2 years of experience. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Carhop
Inspire Brands
Tahlequah, OK
07.2023 - 12.2023
- Extreme multitasking, bagging, running drive trough, and speedy service
- Very friendly altitude
- Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
- Prepared drinks, condiments, and food items according to restaurant standards.
- Greeted and welcomed customers as they arrived at the drive-in window.
- Monitored inventory levels of up front items to ensure adequate stock was available throughout shift.
- Took orders, prepared foods and processed payments in full-service establishment.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Manager
Mcdonalds
Tahlequah, OK
06.2019 - 06.2021
- Coached, mentored and trained team members in order to improve their job performance.
- Counted safe deposits and counted down back booth drawers.
- Closed out the system for the day.
- Monitored staff performance and addressed issues.
- Ran the night shift
- Handled customer and employee disputes.
- Great multitasking and team management.
- Worked around others schedules to improve employee happiness.
Education
High School Diploma -
Tahlequah High School
Tahlequah, OK05.2017
Some College (No Degree) - Microbiology
NSU
Tahlequah, OKSkills
- Food Handling
- POS Systems
- Order Coordination
- Food Running
- Quality Assurance
- Menu Memorization
- Safe Food Handling
- Car-Side Service
- Payment Processing
- Willing to Learn
- Fast and Efficient
- Order Accuracy
- Friendly Attitude
- Conflict Mediation
- Food Quality Assurance
- Effective Multitasking
- Customer Complaint Resolution
- Mathematically Adept
- Order Taking
- Adaptability and Dependability
- Works Well Under Pressure
- Good Communication
- Guest Satisfaction
- Peer Mentoring
- Customer Service
Accomplishments
- French Club Vice President in high school, 1 year.
- Honors Society in high school
- Finished Highschool with a weighted GPA of 3.7, 3.5 unweighted.
Languages
English
Professional
French
Limited
Certification
- Food Handlers permit
- Serve Safe certified
Affiliations
- Was in leadership Class in highscool.
- Organized food can drive.
- Avid Magic The Gathering player.
- Professional Overwatch player.
- Love playing Video Games
Timeline
Carhop
Inspire Brands
07.2023 - 12.2023
Manager
Mcdonalds
06.2019 - 06.2021
High School Diploma -
Tahlequah High School
Some College (No Degree) - Microbiology
NSU
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