Ensured accurate incident reporting by maintaining detailed logs of daily activities, observations, and interactions with the public or other law enforcement personnel.
Managed traffic flow during incidents or emergencies, directing drivers safely around affected areas while minimizing congestion.
Assisted in crime prevention efforts by collaborating with local law enforcement agencies and community organizations.
Improved overall security at various locations by implementing access control measures and monitoring CCTV systems.
Conducted regular patrols to enhance public safety.
Effectively diffused tense situations involving disputes or altercations through verbal communication skills and conflict resolution techniques, promoting a peaceful environment for all involved parties.
Driver
Uber
04.2019 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Driver
Lyft
03.2019 - Current
Provide clients with reliable transportation around the Washington, D.C
Metropolitan area
Provide superior customer service with a sense of urgency, safety, and kindness
Congenial mature and professional demeanor
Building a stronger kinder community with positive social interactions
Customer Service Associate/Cashier
Shoppers Food Warehouse
09.2018 - 12.2018
Ensured the smooth and efficient checkout of guests, including bagging products, answering guest questions regarding store specials, products, and services offered
Demonstrated the ability to be organized, to work independently, and with a team to provide the highest quality shopping experience, all while maintaining the overall appearance of the front end
Followed proper cleaning and sanitization procedures, operated equipment according to policy and procedure
Adhered to all local, state and federal health and civil code regulations
Responsible for restocking items
Prioritized requests and department activities while managing interruptions and attended to details to complete tasks within deadlines
Store Associate
Petco
06.2018 - 09.2018
Welcomed and acknowledged customers, providing product information.
Processed sales with the appropriate point of sale system, accepted payment, and assisted with bagging merchandise
Followed all register procedures and handled cash accordingly
Maintained records according to sales
Ensured that all merchandise was correctly labeled and displayed
Ensured accurate bank balance for each shift.
Cashier
McDonald's
07.2014 - 09.2014
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Prepared food items in compliance with recipes and portioning control guidelines.
Maintained clean, tidy and orderly work station to uphold company standards.
Followed food safety and sanitation guidelines at all times.
Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
Stocker
Walmart
11.2012 - 01.2013
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Dc-3
10.2011 - 05.2012
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier
The Nation Zoo
04.2011 - 08.2011
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.