Front Desk Agent
Kalahari Resort & Convention Center
- As a Front Desk Agent, involved taking different types of payment such as cash, credit, purchase orders, traveler checks, & others.
- I also worked with the public on a daily basis both at the front desk and answering phones as a Guest Services Agent.
- I worked as a Reservation Agent, involved working on the computer and on the phone at the same time on a daily basis while advising guests of policies and putting their information into the computer.
- In the Accounting Department, involved taking each cash drawer from each department (multiples in each department) counting it down to its original amount then taking the employees' receipts from that day and entering them into an Excel spreadsheet.
- I also would enter the amount of cash that employee had taken in that day and enter that into an Excel spreadsheet.
- I was also responsible for a safe that involved a large sum of cash, checks, & other miscellaneous items that were sold at a discount to employees.