Terra Sijer
Spokane,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Problem Solver
Amazon
11.2020 - Current
- Managed timely and effective replacement of damaged and missing products
- Exhibited professionalism when STUing peers on when quality standards aren't being met
- Responded proactively and positively to any barriers provided
- Identified and addressed operational challenges overall improving productivity and reducing errors
- Sought ways to improve label and package quality for more efficient package departure from FC
- Earned reputation for exceeding high bar when it comes to CPT misses on shift
- Piloted and taught VAST to multiple peers to ensure the team is in 100% compliance.
Process Guide/DEA
Amazon
11.2020 - Current
- Earned trust from peers to create stress-free work environment
- Monitored performance metrics, analyzed data, and provided actionable insights to optimize dock operations and increase efficiency on BHN
- Managed and coached peers on opportunities given to set team up for success
- Proficient in using systems like Picking Console, Dock Flow, Rodeo, PRISM, Sideling, and FC Research
- Contributed to Pre-SLAM DEA Title Platinum in May of 2022
- Ensured efficient and accurate shipment of 10,241,547 units in December 2022
- Daily FC Apollo Audits
- Helped peers as needed to ensure BHN remains #1 in DEA misses across all 4 corners
- Audited container info and discrepancies for current and accurate records.
Learning Ambassador
Amazon
01.2020 - Current
- Taught groups up to 10 people
- Mastered learning process path to give best possible demonstrations and answers to xtrains or NHs
- Supported strong safety procedures
- Motivated peers to learn new process path.
Education
No Degree - Secretarial Studies And Office Administration
Spokane Community College
Spokane, WA01.2001
Skills
- Group and Individual Instruction
- Critical Thinking
- Microsoft Office
- Leadership Skills
- Goals and Performance tracking
- Strong Computer Skills
- Problem Solving
- Obstacle Removal
- Safety Protocols
- Lesson implementation
- Attention to Detail
- Self-Motivated and Disciplined
Certification
- Certified Jam Clear
- Certified TDR
- Certified PIT
- Certified Ladders & Rolling Ladders
- Certified Robotic Work Cell
Timeline
Problem Solver
Amazon
11.2020 - Current
Process Guide/DEA
Amazon
11.2020 - Current
Learning Ambassador
Amazon
01.2020 - Current
No Degree - Secretarial Studies And Office Administration
Spokane Community College
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