Terra Warrington
Summary
Goal-oriented and highly motivated young Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Sales Associate
Hand And Stone Massage And Facial Spa
06.2023 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
Listing Coordinator/Marketing Intern
The Dana Hancock Team Of RE/MAX Specialists
05.2022 - 08.2022
- Studied property listings, interviewed prospective clients, accompanied agents to properties and discussed condition of sales.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in listing/ closing transactions.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Followed-up with clients regarding all paperwork during their listing process working side by side with our transaction coordinator to keep the office running efficiently.
- Handled all online and in-person marketing for the team including MLS, Zillow, Realtor.com, Trulia, our website, home flyers, signs, and closing gifts.
Manager of Seasonal Amusement Park
Waterville USA
03.2021 - 09.2021
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Partnered across departments to run smooth, professional events and activities.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Lifeguard Instructor/Supervisor of Operations
Waterville USA
03.2018 - 09.2021
- Tracked guards progress, frequently checking in with struggling guards and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved lifeguard performance by defining clear goals and communicating performance metrics.
- Supervised over 50-60 lifeguards per summer, managing their schedules and training.
- Second in response of any emergencies at the park with aid of on staff EMT.
Lifeguard
Waterville USA
04.2015 - 09.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
Bachelor of Science - Business Administration And Management
The University of Alabama
Tuscaloosa, ALBachelor of Science - Business Administration And Management
University of South Alabama
Mobile, ALHigh School Diploma -
Pensacola Catholic High School
Pensacola, FL05.2019
Skills
- Property Photography
- Records Filing
- Property Listing
- Promote Properties
- Microsoft Office (Word, Excel, Powerpoint)
- Adobe Programs
- MLS Software
- Appointment Booking
- Answer Telephone Calls
- Customer and Client Relations
- Office Administration
Timeline
Sales Associate
Hand And Stone Massage And Facial Spa
06.2023 - Current
Listing Coordinator/Marketing Intern
The Dana Hancock Team Of RE/MAX Specialists
05.2022 - 08.2022
Manager of Seasonal Amusement Park
Waterville USA
03.2021 - 09.2021
Lifeguard Instructor/Supervisor of Operations
Waterville USA
03.2018 - 09.2021
Lifeguard
Waterville USA
04.2015 - 09.2017
Bachelor of Science - Business Administration And Management
The University of Alabama
Bachelor of Science - Business Administration And Management
University of South Alabama
High School Diploma -
Pensacola Catholic High School
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