Terraina Alexander

Developed and populated CWIS referrals database.

Managed CYF referral procedures.

Maintained accuracy of data in CYF kids database.

Enter and search Kids database for additional information.

• Prepared and filed weekly, monthly and quarterly reports.
• Conducted assessments of foster homes and children under care.
• Conducted visitations each 15 days to assess well-being and environmental conditions for each child.
• Developed system of organization to keep detailed client and case contact and activity records.
• Met with children to ensure comprehensive happiness and success of placements.
• Advocated for over [12] children in court settings and to potential parents.
• Scheduled meetings with possible parents to establish eligibility for foster care.
• Coordinated referrals and program resources for 15 guardians and children monthly.
• Reviewed parent and child information and records to check matches and eligibility.
• Juggled over 15 cases at one time with 50% success rate.
• Coordinated 15 successful foster care placements or adoptions within assigned caseload.

• Worked well in team environment as well as independently.
• Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
• Provided assistance to others to complete tasks on time.
• Analyzed and prioritized multiple responsibilities.
• Participated in various extracurricular activities to build skills set.
• Assisted department staff by answering phone calls and responding to emails.
• Shadowed Human Service professionals such as Office and Operations Coordinator for total of 40 hours to learn best approaches.
• Answered phone calls to assist customers with questions and orders.

Scanned Guest Temperatures

Gave proper items to guest ( mask, and gloves)

Greeted Guest

• Scan and bag all items and collect payment
• Ork well outside in varying weather
• Pen and close a cash register
• Aintain clean and orderly checkout area
• Eigh items in order to determine prices
• Eceive money, make change, fill out charge forms, and give receipts
• Esolve customer complaints in a proactive manner
• Perate cash register, scanners, and computers to itemize and total customers purchases