Terran Pate
Canal Winchester
Summary
Resourceful Solution Center Specialist & Early Childhood Educator with over 3 years of Quality Child Care experience known for high productivity and efficient task completion.
Possess specialized skills in problem resolution, customer relationship management, and technical support. Excel at communication, empathy, and adaptability, ensuring outstanding service delivery and client satisfaction.
Overview
11
11
years of professional experience
Work History
Solution Center Representative
Nationwide Financial
Columbus
10.2022 - Current
- Company Overview: An insurance carrier that provides retirement services for those who are preparing to retire, or are currently retired. Website: [not provided]
- Consulting with financial professionals and clients regarding their annuities
- Password Changes
- Initiating withdrawals from their annuities
- Sending forms
- Sending and explaining financial statements
- Explaining and quoting financial figures regarding their annuities
- Reporting deaths of contract owners and annuitants for immediate and deferred annuities
- Explaining beneficiary payout options for immediate and deferred annuities
- Assisting with beneficiary claim forms for immediate and deferred annuities
- An insurance carrier that provides retirement services for those who are preparing to retire, or are currently retired. Website: [not provided]
Case Investigator
Columbus Public Health Department
Columbus
08.2020 - 02.2022
- Company Overview: A public health department that helps the community prevent the spreading of COVID-19, promotes safety in dental health, and family health and safety. Website: [not provided]
- Interviewing and counseling individuals via phone who tested positive for COVID-19 and those who were exposed and providing them with their quarantine/isolation guidelines. These individuals include OSU students when OSU needed help reaching out to those individuals.
- Gathering and entering data into the ODH data and RedCap system
- Collaborating with peers to ensure correct data is entered and contacts with cases are entered correctly
- Ensure positive cases are informing their contacts of their positive results
- A public health department that helps the community prevent the spreading of COVID-19, promotes safety in dental health, and family health and safety. Website: [not provided]
Advanced Pre-Kindergarten Assistant Teacher
Children's Learning Adventure
Westerville
02.2019 - 08.2020
- Company Overview: A STEAM-based child care center for children newborn to school age. Website: [not provided]
- Responsible for 15-20 students while assisting Lead Teacher
- Daily lesson planning and student assessments
- Engage and build relationships with students during hands-on activities and structured learning
- Daily interactions with parents during pick up and drop off times
- Behavior plans set in place for children with challenging behaviors
- A STEAM-based child care center for children newborn to school age. Website: [not provided]
Preschool Lead Teacher
Little Miracles Early Development Center
Columbus
10.2014 - 02.2019
- Company Overview: Four star Step Up to Quality center who uses the latest research to assess and teach children newborn to 5 years. Little Miracles partners with CDC Headstart that provide services for children ages 3-5. Website: [not provided]
- Responsible for 20-students while managing two Assistant Teachers.
- Prepare daily lesson plans, take anecdotal notes of student activity, and student assessments.
- Engage students with a variety of activities in Language & Literacy, Mathematics, Physical Well-Being, Cognitive, and Social-Emotional. Act as Center Coordinator when Administration is not present.
- Conduct monthly meetings about student progress with CDCFC Family Service Worker, Educational Coordinator, Health Consultant, and Disability & Behavioral Specialist.
- Coordinate Family Involvement Activities for the entire center.
- Coordinate off-site field trips such as COSI, Columbus Zoo, etc. and recruit parent volunteers to act as chaperones.
- Follow-up with parents in person and by phone to discuss the progress of the children's development and learning. Managed uniform and supplies inventory using cost analysis budgets.
- Four star Step Up to Quality center who uses the latest research to assess and teach children newborn to 5 years. Little Miracles partners with CDC Headstart that provide services for children ages 3-5. Website: [not provided]
Childcare Supervisor
WORLD HARVEST CHURCH
01.2017 - 01.2019
- Company Overview: [not provided]
- Supervise children (ages 3-5) in childcare room during services and church events.
- Create age-appropriate activities to appeal to the group, such as story times, games, and arts and crafts.
- Supervise and monitor classrooms and teachers, provide material for children and teachers beforehand, solve social problems and dilemmas concerning ratios and incidents.
- [not provided]
Education
Master's in M.S. - Early Childhood Studies
Walden University
Minneapolis, MN07.2018
Bachelor of Arts - Interdisciplinary Studies
Ohio Christian University
Circleville, OH04-2016
Skills
- ASQ
- TEACHING
- Communicable Disease
- TSG
- First Aid & CPR
- Child Abuse
- ASQ-3
- Step Up to Quality Training
- Creative Curriculum Lesson Planning and Activities
- Teaching Strategies Gold (TSG) Assessments
- Ages & Stages-3 (ASQ-3) Questionnaire Screening
- Brigance Early Childhood Screening
- Kindergarten Readiness
- Early Childhood Development Standards
- Early Learning Assessment (ELA) Standards
- Parent-teacher conferences
- Cooperative learning
- Active Supervision of Students
- Relationship with CDC, FC, and Head Start
- Partnership with Action for Children
- Customer service
- Data entry
- Case management
- Problem solving
- Effective communication
- Team collaboration
- Conflict resolution
- Time management
- Detail orientation
- Teamwork and collaboration
- Interpersonal skills
- Crisis management
- Data analysis
Personal Information
- Title: Preschool Teacher
- Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Solution Center Representative
Nationwide Financial
10.2022 - Current
Case Investigator
Columbus Public Health Department
08.2020 - 02.2022
Advanced Pre-Kindergarten Assistant Teacher
Children's Learning Adventure
02.2019 - 08.2020
Childcare Supervisor
WORLD HARVEST CHURCH
01.2017 - 01.2019
Preschool Lead Teacher
Little Miracles Early Development Center
10.2014 - 02.2019
Master's in M.S. - Early Childhood Studies
Walden University
Bachelor of Arts - Interdisciplinary Studies
Ohio Christian University